AED.comReviews of aed.com

Response from AED.comSep 5, 2023

Hi Richard! Thanks for the positive review! We hope to be of service again in the future! Have a great day!

Response from AED.comAug 28, 2023

Hi there! Thanks for the positive feedback! We are happy to hear that you were able to easily replace your AED battery! Please let us know if there is anything we can do to better serve you in the future! Have a great day!

Response from AED.comAug 25, 2023

Hi Mary! Thank you for the positive feedback and star rating! We hope to be of service again in the future! Have a great day!

Response from AED.comAug 25, 2023

Hi Robert! Your suggestion about displaying manufacturer model numbers for easier product comparisons is valuable, and we're constantly working to enhance our user experience, so we'll definitely take this into consideration for future improvements. We apologize for any inconvenience you experienced regarding the lack of shipping or tracking notifications. We understand how important it is to stay informed about the status of your order. Feedback like yours helps us identify areas where we can improve our services, and we genuinely appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out.

Response from AED.comAug 25, 2023

Hi Zach, Thank you for the feedback. We apologize that you have not received your products yet or any communication about a delay. Unfortunately, there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize for the inconvenience this delay may have caused and hope we can get you your products as quickly as possible. Thank you for your patience with us.

Response from AED.comAug 23, 2023

Hi Christopher! Thanks for bringing this to our attention. I have forwarded your information to our customer care team, who should be reaching out to help! Please let us know if you need anything in the meantime!

Response from AED.comAug 23, 2023

Hi Stu! Thanks for the positive review! We hope to be of service again in the future! Have a great day!

Response from AED.comAug 22, 2023

Hi Donna! Thank you for taking the time to leave us your positive feedback! We hope to be of service again in the future! Have a great day!