AED.comReviews of aed.com

Response from AED.comSep 5, 2023

Hi Wade! Thanks for leaving us your feedback! We apologize that you were not able to have your tax-exempt certificate applied. I have forwarded your contact information to one of our customer care team members who will be reaching out shortly to see what we can do to help! Please let us know if there is anything we can do for you in the meantime. Have a great day!

Response from AED.comSep 5, 2023

Hi Don! Thank you for taking the time to leave us your positive feedback! We hope to be of service again in the future! Have a great day!

Response from AED.comSep 5, 2023

Hi Virginia! We are happy to serve you and hope we can be of service again! Have a great day!

Response from AED.comAug 31, 2023

Thank you, Jo Ann! We are sorry you had trouble getting in contact with a team member. We are happy to hear that Dolores was able to assist you and help meet your needs! Please let us know if there is anything else we can do for you in the future! Have a great day!

Response from AED.comAug 31, 2023

Hi Rick! We sincerely apologize for sending you the wrong pads for your device. I have forwarded your order information to our customer care team. They will be reaching out shortly to discuss what types of pads you need and get this corrected. Please let us know if there is anything we can do for you in the meantime! Have a great day!

Response from AED.comAug 30, 2023

We sincerely apologize for the inconvenience you've faced for your CPR class purchase. Your feedback is invaluable to us, as it sheds light on areas where we need to make improvements to ensure a seamless experience for all our customers. We understand the frustration that can arise from receiving a non-functional link and not receiving a response to your refund request. This is certainly not the experience we aim to provide, and we deeply regret any frustration this situation has caused you. I have forwarded your information to our customer care team who will be reaching out shortly to help resolve this issue. Once again, we apologize for the inconvenience you've experienced and thank you for bringing this matter to our attention. We look forward to the opportunity to make this right and provide you with the level of service you deserve.

Response from AED.comAug 30, 2023

Hi Sherrie! Thank you for taking the time to leave us a review! We hope that our team can continue to give you updates on your order when needed. Please let us know if there is anything else we can do to better serve you! Have a great day!

Response from AED.comAug 29, 2023

Hi there! We sincerely apologize for the inconvenience you've experienced with our invoice charges, as well as the inaccuracies in our quotes and receipts. Your feedback is incredibly valuable to us, as it highlights areas where we need to improve our services. I have forwarded your contact information to a team member who will be reaching out to help straighten out any errors. Please let us know if you need anything else in the meantime.