Adventure RV is listed under Outdoor Activities.
Adventure RV (adventurerv.net) has 89 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Joe Y.
Terrible customer service!!! Placed and paid for an order six days ago. Submitted a ticket by email to ask if order has been shipped. Simply asked if order had shipped and if not when would it be shipped? NO ANSWER. Have submitted a dispute with Paypal. Beware if you conduct any transactions with this stellar group.
James C.
Ordered a set of rv steps from them. Great price. According to the dimensions in their listing, should fit. dimension does not include bar sticking out 1" on either side of mounting frame. Can not fit in mounting box. Steps arrived in a torn up light duty box for an rv vent cover, with no protective packaging resulting in some minor damage to the finish. I could have lived with that if the steps fit. Contacted return dept., was told I had to pay return shipping, $40.00. Then discovered that according to the return policy, they would deduct 15 to 25 % restocking charge for an item that they sold with incorrect dimensions. When I pointed that out, was told that they listed dimensions from manufacturer & I would have to take that up with them. I tried to contact manufacturer first & they are apparently closed because of Covid-19 restrictions. In short, it would cost me first shipping fee $40.00, return shipping $40.00 & they would keep $24.00 to $40.00 for restocking for a total of $104.00 to $120.00 for an item they listed incorrectly & I can't use. I've contacted Paypal & I'm going to contact BBB for whatever help I can get. I even offered to accept a credit, if reasonable, to do what was necessary myself to make steps fit. I think it's obvious that I will never deal with them again. BUYER BEWARE In all fairness, I have to amend this review. After many emails, finally got to right person, I guess. requested pictures, sent them. They offer a return shipping label, would ship me new steps or give me refund. told them I would keep steps if they gave reasonable discount. They offered me a 15% discount, which I accepted. Already figured out how to get them to fit, didn't want to deal with return. Got a phone call from, I believe the owner, discussed issue, he said he would instruct them to give me a $30.00 refund but pointed out that dimensions were not on there site but on manufacturer's site. Point was, 90% of time, customer is wrong. Whatever, I'm comfortable with result. Was a great price for steps & I'm very experienced & can do work myself.
Frank M.
Exactly what I ordered shipped incredibly fast. Thanks.
Mike M.
Worth the money
Scott F.
This is the fastest I have ever gotten a package that I’ve ordered. I will be buying all my RV products from yaw. I had my order in two days and that is amazing. Thank you and you just got a customer for life.
T M.
I ordered a 13.5 roof ac. Got a box with a label 13.5 but the ac was a 15 btu. Box had cut off labels as did the install kit. Took too much time to get the correct unit. And when it did come it was bent. The box had cut off labels, my guess it was a return. So tired of dealing with them I straighten and installed this unit. My suggestion is go with a better company
Marlyn Ann R.
Very poor customer service. My order was sent to the incorrect address. The post office sent it back. I cannot speak to anyone to get it straightened out. Live chat refers me to email. Took three days for an initial response. They don't answer the questions I have in the email, they give me the quote on quote stock answer... when the order is returned you will be issued a refund and you can repurchase it. When I asked how long that will be they say according to policy. I cannot get a straight answer on when I will get a refund and I cannot repurchase this item until I do get a refund because it's so expensive. This company is very difficult to work with
Robert H.
I ordered $580 worth of product - PREPAID and didn't hear from them for 6 weeks. They have NO phone to communicate through and their 'chat' just sends you more links to click without ever resolving your problem. This is the worst company in the RV industry. It's companies like this that will one day require commerce oversite - aka internet purchase police. This place is a drop-shipping FRAUD outlet. I now feel like I need to check BBB before ever making a purchase.
