Adventure RVReviews of adventurerv.net

Wosat online experience ever...I ordered a AC brain that they had pictured on their website. No 1- they sent the wrong product since I do RV repair my customer needed it right away so they gave me the 2 day shining option which I paid 40$ for and got it 4 days later. No 2- I asked for a return label they told me its not returnable on an item they sent wrong to begin with....what kind of crap is that !!!.

I have had the worst experience dealing with there ordering website. If anybody cares to waist a lot of time with these people be my guest. I spent about 3 waisted hrs trying to get an order through and my banks approved these transactions although the web site declined Don't waist your time trying to order anything from these people.There is no way you can reach them by phone.everything is done online which takes an enormous amount of time and you get nowhere.Yery bad. They are called AdventureRV.net

Just wanted to find out if I had ordered an RV rug from them...website said you could call customer service...I did...it tells you to use web chat...I did...they told me to open an email support ticket. Really? Great customer service! If I had not ordered it, I wanted to order one. Guess they don't care. I will not order from them and neither should you!

I was able to order the exact replacement part I needed on a Sunday morning. Superbowl sunday, at that! By kickoff, I had already gotten an email saying the order had been processed. My water heater circuit board was in the mailbox when I came home from work on Wednesday. Exact, precise, prompt. Thank you!

I placed my order on 10/26 and payed for 2-6 day shipping. it arrived 12 days later on 11/7 with damage to the corner of my water heater. why was the order not picked up till 11/2 by Fedex? I am completely dissatisfied .

I ordered a part on the Adventur RV website. The part was shown as being “In Stock”. I paid in good faith. The next day I received a FedEx tracking number. When I tracked the package the result was that the label had been printed but the package never shipped. I tried calling Adventure RV. No Answer. I tried the online chat. They can't handle anything that has to do with shipping. I tried emailing. The first response said I should be patient. I filed a customer support ticket. After a few days of not getting anywhere, a person in Customer Support said they would look into the situation and let me know when the product would ship. They never did. This morning, 7 days after placing an order. These questionable people told me the item was never in stock and I should wait a few more weeks. I have asked for a refund. By listing the product as Available then finally, after a week of having my money, telling me the item was Not Available, I can only say that this company is dishonest. I will never deal with AdventureRV again and I will never recommend this company to anyone. I am now out of time to repair my RV before departing. Had this company been honest, I could have found an alternate vendor for the part I needed. Shame on you, Adventure RV!

This is the first time I have ordered from Adventure RV but will not be the last. The only way the service could be better is if they would install my new water heater.

Forget about talking to anyone if you have a return, or they ship wrong part. I received a wrong part, tried to call using the phone number listed on their website, it's been shut down. Tried opening a support ticket, never got a return email after 5 days. I tried to get resolve via their chat system, told to open another support ticket, again didn't receive a support ticket email though their system indicated an email had been sent. Big waste of time, won't be doing business with AdventureRv again!