Pacer Virtual ChallengeReviews of adventure.mypacer.com

Promised a refund but after more than two weeks it is still outstanding. Written twice with no response. Very disappointed. Update : Customer services contacted me and all has been satisfactory resolved.

Edit: 3+ years later pacer has reached out to me asking for me to edit my review of the company because they have since changed, they offered me stuff in exchange for me to edit my review and send me missing medals. I told them no and I received the medals after some hassle, they sent codes for challenges I had already done and got the medals for anyway.I once again informed them I wanted nothing from them and I was not going to change my bad review, I contacted trustpilot as I feel pacer is going to try and get reviews that are as old as mine deleted if the person does not agree to editing their review to something positive. Pacer is not a company that I would be willing to give another chance to now at this point as it's been so long to finally reach out coupled with the fact it's against trustpilots t and cs for a company to reach out an offer stuff in turn for a better review or deletion of review! When i first bought a virtual adventure as they called it i was excited. I ended up buying another one as i like working on more then one challage at a time and it unfortunately kept recording my distance for both adventures. Then my distance was wiped from my first one and when trying to fix it, it would not work then when it did it added way more distance then what i actually did (even tho i have now got the distance the one adventure required). They seem to have fixed the issue with the distance being added to all of them instead of only the one you entered it for. I have given 3 stars as are having issues sending out my medal(s) once i get my medal(s). I will update my rating. Update March 10th 2020: i decided to give them chance and have a total of 5 challanges with pacer. I still dont have any of my medals only 2 have shipped one still has no tracking info an the other is in my country but pacer entered my postcode wrong and more then likely the rest of my address. I contacted them about this and they told me to contact the delivery company to fix it. Seriously almost all delivery companies require the sender to fix this kind of issue. They said if i cant fix it they will resend it via normal post. I have already waited roughly a month (counting monday through friday) and they expect me to wait another month because they screwed up. Do not buy with pacer at this point their customer service is basically useless as it can only give excuses and expects you to right their wrongs when it comes to delivery issues they have caused.