Pacer Virtual ChallengeReviews of adventure.mypacer.com

Starting today! Im excited! Lets go!! Had an issue with my order and they fixed it immediatly!

DISAPPOINTING ETHICS ❗️❗️❗️ Pacer now “seizes” your APP, and FORCES customers to go through pages to subscribe to “Premium” subscription. I brought it to the attention when 1st happened , and received a “oops, sorry email”, it “looks like” we force you to “Premium”, but we really don’t. Then, it “seized” my access AGAIN. I emailed 1) I did NOT want to”Premium”, and 2) concern with unethical “lock-up” of my APP. I received a 2ND email from Pacer again stating: “don’t worry, we won’t charge you”. I responded it was a DECEPTIVE PRACTICE, to which Pacer replied “ sorry you “ FELT” that way. I DID NOT “FEEL” any way- I WAS locked-away from my data, until I went through Pacer’s trickery toward “Premium”. This was a tangible action to force customers to “Premium; it was NOT a “feeling”, and I told Pacer so. And, I got n email confirming that , with a statement they would evaluate the deceptive practice

I signed up for a package of four challenges to keep myself motivated. I loved the idea of doing a virtual challenge and receiving a pretty medal at the end to show my accomplishment. The Pacer Challenges require the Pacer Health App. A month ago, I signed up for both based on research and finding that Pacer advised you can use with Google Health and Fitbit. We are now a month later, and I haven’t even been able to complete my first challenge of 174 miles because Pacer decided to change their app and remove direct access to Google Health/Fitbit. If anyone knows, there are still issues and glitches between Apple Health and Google Health, especially when you wear a Fitbit and you are required to share your Fitbit information with Apple Health. The information does not transfer correctly. That being said, I went to Pacer to get my money refunded, as I spent the good part of a day or so, along with help from Google and others to try to get my Fitbit to update my Pacer App so I could complete my Pacer Challenges. Their customer support is extremely lacking in the support department. They do not quite understand that this is a decision made by Pacer to remove my direct access and advertised based on that service. It is not the customer’s choice. It is quite a shame. I had really enjoyed the app and the challenges and was looking forward to doing more. I just want my full refund at this point which they have skirted around and not promptly delivered. Horrible service!

After more than 1,5 year i received a lot of medals. The app is simple but creative, i like the checkpoints during a challenge, i can download them as a postcard, after the challenge i got also a nice certificate & badge. The medals are beautiful, with nice details on it, real artwork, and the best quality compared to other similar apps, companies. The communication with the team is easy, fast, i just got more extra days to complete my "Hawaiian" & "Viking Warrior" challenge, no extra costs or blah blah blah...So big thank you from iceland and thank you for everything during the years💙

I’ve been using the Pacer app for a few years now and love it. I love the app as a fitness app bit also the Medal Challenge aspect of the app is brilliant. Compared to another well known medal app I’d say this has a slight edge in that the information you receive is more in depth. The medals are amazing and if you have any problems the online support is great. Highly recommended!

What was first an effort to complete only one challenge to get the beautiful Hanami medal has turned into a quest to get 5 medals and advance through 10 leagues to get to the top diamond league in 90 days. My top miles for a single day is 15.7 and I have lost weight and gotten back to my shape 20 years ago after breaking both feet. Thank you for all the encouragement and the competitive challenges that helped me walk again when I was discouraged and nothing else worked! I love you Pacer for getting me healthy again!! Sunny💜

Absolutely been an incredible experience using Pacer! The activities have kept me motivated to keep walking and the the medals are beautifully designed! I've started walking on July 7th with Pacer, I completed a 38 mile challenge. I am currently 161 miles into my next challenge of 340 miles, and have signed up for 2 more challenges to complete after I finish this one.

I love Pacer! Not only are the medals super pretty, but the customer service has also been stellar! When one of my medals broke, they immediately offered a replacement and discount. Communication with them is easy and I've never had to wait more than a few hours for a response. At this point, I would genuinely be shocked if I ever encounter a negative experience with them.