AdinaReviews of adinasjewels.com

Do not bother ordering from here - I ordered a personalised necklace and it took 7 weeks to arrive after an advertised delivery time of 14-20 working days. When it finally did show up, the metal was tarnished and looks so cheap! Definitely ‘made in China’ - I wouldn’t even expect quality this bad from Primark. Feels as though it will snap so easily. Ordered in the sale so only paid £80 instead of £150 - if I’d paid full price I’d be even more devastated. Such a shame as I only bought from the website as I saw a couple of UK influencers wear the necklace I ordered.

Got Adina's personalized necklace for my birthday and after only 4monts it loss colour completely!Gold vermeil which you paying price for should last lifetime not 4months after paying almost 180$ for necklace. Of course warranty applies 60days!Ridiculous! Rip off, as bad as it gets! Never AGAIN!

No customer service! No answer on phone call, no response on email either!

Actually, the worts jewelry brand created. Customer service is terrible they gave me the wrong tracking number and it has been over a month and yet to receive anything. DO NOT BUY FROM HERE! Seriously the worst brand I have bought from...

Do NOT waste your money or even time with this store/brand/website - they don't even deserve to operate as a business. I ordered a necklace back in early November. Not only did I receive an incorrect tracking link, the customer service's only communicate back to your replies days at a time. When they finally provided a sufficient update to my order as it went 'missing' the customer service rep said it was because I 'did not purchase shipping protection' - there was no shipping protection made available nor to purchase during my order? Do not be fooled by their design or digital influencers they use to promote their products - it's a con.

I have had similar experience as others who have written poor reviews. I received a pair of hoop earring and the one was defective. Despite reaching out to customer service on multiple occasions I am stuck with unworn, earrings that I will have to eat the cost on. Do not order from them: poor quality, poor customer service.

If your receive a faulty item, customer service will not help. You will not receive a refund, despite a) sending photos and a video showing that the item received won’t clasp on b) sending the item back, unworn, in the original packaging.

Great!! I usually buy adinas from nordstrom because to my surprise they carry their jewelry in stores like nordstrom :)) The jewelry isnt cheap but isnt expensive either. The quality and designs are absolutely stunning. Looking at the negative reviews, to avoid such a bad experience, consider going in stores.