AdinaReviews of adinasjewels.com

I did an order from Adina’s jewels on the 18/08/2020 received my order confirmation details the following day including my address. After 1 month still didn t receive anything. Today 22/02/21 still haven t received my order, and have given up to be honest. I did enquire about a refund in the past, but was told to wait another 5 days. They sent me an email today out of the blue to say that my order was sent back to their warehouse and that my home address may be invalid, and to put a valid address in my following order. Like for real? Do they actually think I am going to continue shopping after the poor customer service I received?? Wow.. I have refrained from leaving a review until now, but their email today seems like they are taking the mickey. Also I went and checked my order details and my address is correct. It feels like they are trying to cover up their mistakes by saying its my fault. Also no mention of a refund, and no apology at all. I don t want anyone else having to waste their time and money on them, you are better off ordering from well known brands that truly care about their customers than Adina.

I have ordered multiple times from Adinas jewels and have always had great delivery time and the products are nice! Very wearable every day occasions and special occasions. The jewellery is very on trend and looks great on. I would recommend if you are looking for something high fashion and trendy for a gift or treating yourself .

Adina Jewels I found Adina jewels to be very quick to respond when I had not received my parcel,great customer service.Really pleased with my jewelry really good quality.Thank you Adina jewels I will definitely be using you again:)

I love very much Adina’s Jewels. They have very high quality and very good design.

STAY FAR AWAY FROM THIS COMPANY. I got a ring as a gift and paid a ton for next day shipping. They waited 3 days to actually send it so it was obviously late. I wanted to exchange for a bigger size anyways but they never responded. I reached out through email, Instagram DM and comments plus the BBB for over a month. When they finally responded they refused to make any amends!!! THEY LIED and said the purchase was not eligible for a return (this does not match up with their policy on the website, I had a returnable item) and LIED about shipping it on time (tracking info clearly shows when label was created and shipped out). Not only did they refuse to make the return but they lied about shipping it late instead of apologizing and refunding me, which is what any other company’s customer service would do. Now I’m stuck with a ring that doesn’t even fit and a hole in my pocket because they kept the money. I dug further into their Instagram and saw that all the comments are paid for/from fake followers (they don’t even follow Adina’s account). It’s only a matter of time before they get shut down or sued.

Lovely brand

Love the jewellery, really beautiful

Just received my personalized necklace after waiting 2 months, it has arrived and it is rusty and tarnished. Do not waste your money on this company, I wish I’d of read reviews before buying from them. Disgusting.