Adelante Made-To-OrderReviews of adelanteshoes.com

Response from Adelante Made-To-OrderApr 17, 2026

Hi Jeff: I am very sorry to hear about your poor experience with Adelante fulfillment and customer service. I can share that your order coincided with a brand ownership transition, prior to which the business was not operating well. Since you wrote this review, my family and I have taken over as owners and managers of the Adelante Made-To-Order brand, which is a role that we assume with deep pride and responsibility. Although there is only so much that we can do to rectify cases such as this that are leftover from previous ownership, please know that I will do what I can to try to regain your trust. Please do not hesitate to reach out to [email protected] All the best, Horacio

Response from Adelante Made-To-OrderApr 17, 2026

Hi Meyrand: I am very sorry to hear about your poor experience with Adelante fulfillment and customer service. I can share that your order coincided with a brand ownership transition, prior to which the business was not operating well. Since you wrote this review, my family and I have taken over as owners and managers of the Adelante Made-To-Order brand, which is a role that we assume with deep pride and responsibility. Although there is only so much that we can do to rectify cases such as this that are leftover from previous ownership, please know that I will do what I can to try to regain your trust. Please do not hesitate to reach out to [email protected] All the best, Horacio

Response from Adelante Made-To-OrderApr 17, 2026

Hi Sarah: I am so sorry to hear about your poor experience with Adelante. I can share that your order coincided with a brand ownership transition, prior to which the business was not operating well. Since you wrote this review, my family and I have taken over as owners and managers of the Adelante Made-To-Order brand, which is a role that we assume with deep pride and responsibility. Top priority among my initiatives are a return to exceptional craftsmanship and on-time delivery, while still remaining rooted in our mission. Please do not hesitate to reach out to [email protected] if there is anything I can do to regain your trust. All the best, Horacio

Response from Adelante Made-To-OrderApr 17, 2026

Hi Mindy: Thank you for sharing your positive experience with Adelante. Since you wrote this review, my family and I have taken over as owners and managers of the Adelante Made-To-Order brand, which is a role that we assume with deep pride and responsibility. If you have any questions about our focus moving forward, please do not hesitate to reach out to [email protected] All the best, Horacio

Response from Adelante Made-To-OrderApr 17, 2026

Hi Lucia: I am so sorry to hear about your poor experience with Adelante fulfillment and product quality. I can share that your order coincided with a brand ownership transition, prior to which the business was not operating well. Since you wrote this review, my family and I have taken over as owners and managers of the Adelante Made-To-Order brand, which is a role that we assume with deep pride and responsibility. Top priority among my initiatives are a return to exceptional craftsmanship and on-time delivery, while still remaining rooted in our mission. Although there is only so much that we can do to rectify cases such as this that are leftover from previous ownership, please know that I will do what I can to try to regain your trust. Please do not hesitate to reach out to [email protected] All the best, Horacio

Response from Adelante Made-To-OrderApr 17, 2026

Hi Alexandra: I am so sorry to hear about your poor experience with Adelante product quality. I can share that your order coincided with a brand ownership transition, prior to which the business was not operating well. Since you wrote this review, my family and I have taken over as owners and managers of the Adelante Made-To-Order brand, which is a role that we assume with deep pride and responsibility. Top priority among my initiatives are a return to exceptional craftsmanship and on-time delivery, while still remaining rooted in our mission. Please do not hesitate to reach out to [email protected] if there is anything I can do to regain your trust. All the best, Horacio

Response from Adelante Made-To-OrderApr 17, 2026

Hi Alexandra: I am so sorry to hear about your poor experience with Adelante customer service and fulfillment. I can share that your order coincided with a brand ownership transition, prior to which the business was not operating well. Since you wrote this review, my family and I have taken over as owners and managers of the Adelante Made-To-Order brand, which is a role that we assume with deep pride and responsibility. Top priority among my initiatives are a return to exceptional craftsmanship and on-time delivery, while still remaining rooted in our mission. Although there is only so much that we can do to rectify cases such as this that are leftover from previous ownership, please know that I will do what I can to try to regain your trust. Please do not hesitate to reach out to [email protected] All the best, Horacio