AdapthealthReviews of adapthealth.com

Technician was very personable and helpful. Product was delivered in a timely manner. Overall experience was very positive. Thanks for great customer service.

Very respectful delivery driver. Merchandise on time.

Fast and courteous service! Thank you!

The respiratory therapist working with me was outstanding! Give her a pay raise!!!

The individuals that provided the supplies to us were respectful and reliable. We were happy with their service.

I began calling Tuesday morning 6/6/23. Had to leave voicemail. I received a call late that afternoon but not about my problem. There was no one on the line, and no voicemail was left for me. So I called again this morning. Was on hold over 15 minutes. Again left a voicemail. Received a second call again it was about my mask leaking, not as a result of my voicemail. The lady who returned my call was obviously working from home (in South Carolina she said) as her kids were screaming loud enough in the background I couldn't hear her numerous times. She asked me if I wanted to take my CPAP machine to the office in Des Moines. I told her I didn't as that was 160 miles away. She told me they were extremely busy with the recalls on the Res Med units. (There is only a recall on the Phillips units) I told her I was tired of "Healthcare by Voicemail,." and lack of customer service. I also mentioned her screaming kids. She hung-up on me. I called back and after waiting another 15 minutes told the person who answered I would like a phone number for the corporate office. She gave me a phone number that had been disconnected. Called the local office and was given a phone number where a corporate staff person was working. Explained all to her, and told her if this is not resolved, they get their CPAP machine back. Sorry, but apologies go nowhere with me for poor service! Since all of the people told me the phone calls were being recorded, I hope someone listens to my calls!

Keith was absolutely wonderful. So helpful, friendly and efficient. I really appreciated his help.

Everything just great