AdapthealthReviews of adapthealth.com

Quick process and appreciate the call giving me eta. Delivery person always pleasant and professional.

Efficient and friendly

Extremely helpful in learning to work my oxygen equipment. Thank you

Overall my experience was excellent today! Anthony was knowledgeable in regards to the hospital bed. Exceptional service! God bless!

Delivery of "new"/working concentrator was within 2 hours and 15 minutes of my phone call. Matt was pleasant and helpful.

Excellent knowledge & service. Thank You.

Natalia was so friendly and very knowledgeable about my new equipment. Overall my experience was great today!

if I could give a zero I would. My 10 year old has type 1 diabetes. When HLMS changed to Adapt health without warning I realized she was 2 weeks late on her supply shipment for her Dexcom and pump supplies. I have called 7 times to ask why this was not shipped. She is out of supplies. I was told they were waiting on the prior authorization. Adapt could not tell me when authorization was initiated and they could not transfer me to their prior authorization department. I called insurance company, they stated there is an active authorization good until December and there is no reason for shipping delays. I obtained the auth number and called them back with it and they seemed very confused. I asked to speak to a supervisor and was told " it was unnecessary for me to speak to a supervisor" refused to transfer me. I have no confidence they are sending her supplies and will be changing supply companies. Absolutely unacceptable. This can not be legal to run a medical supply company this way. They need to be investigated