AdapthealthReviews of adapthealth.com

Fast efficient service

Everyone was friendly and had great customer service

He was very nice, explained things so well I didn't even have to ask any questions. Very informative. Was hands on & had made sure I was comfortable with the equipment before I had left.

Chris Lucero brought the concentrator and was very friendly and knowledgeable. The guy that brought the oxygen tank loaner to the hospital wasn’t too great - he didn’t even show us how it worked and it took a very long time for him to get there. The nurse sent a message at 5:00 am and he finally got there at 8:25 am.

I had a great experience this morning getting instruction on using my new CPAP machine, a fairly complicated piece of technology, especially for someone almost eighty like myself. I was not looking forward to having to use the machine. To my relief and surprise, Alejandra made it understandable and even fun. I left feeling like I can do this and it will make a real difference in my well-being.

This was a great experience with the technician who came out to help me set up my CPAP machine. As always she was great and explained everything to me, showed me how to work my machine and hook everything up. I love people who care about the patient not just money. Thanks Fletcher Medical.

Danny is always pleasant on the phone as well as in person he answers any questions we have 😊😊We appreciate his friendliness Thank you Danny

My mom recently got fitted for a new motorized wheelchair to replace the one she had for 10 years and was way beyond its life cycle. When getting fitted, it was determined she needed the lift feature added to her chair to increase her accessibility. Medicare would pay a portion of the chair cost, but not for the additional $1600 for the lift. We were told it would be ready in 4-6 weeks. After a couple months, I investigated what the hold up was. Apparenty, the associate we worked with, Josh, never submitted it. So, several weeks later, the chair is ready to be delivered. Before delivery, my mom was required to pay the 20% Medicare wouldn't pay which was $5000 and the additional $1600 for the lift mechanism. I witnessed my parents paying the entire balance just before the chair was delivered. 3 months later, they get and additional bill for $1600. I called to question this and was told it wasn't completely processed through insurance and not to worry about paying it. A month later they receive another bill for $1600. Upon calling they demanded payment or were going to send it to collections. I called because of the audacity of this whole thing was unacceptable. I was told "oh, the price of the chair went up". Ummmm, no. They were told an exact amount to pay prior to delivering the chair which was paid in full. It's not my parents responsibility to pay an additional amount because its more expensive now. For example, you buy a new car and pay it in cash. 3 months later the value of the car increases. Does the buyer have to pay that? no I have submitted a claim with the Better Business Bureau and of course they haven't gotten a response. They owe my parents $1600. I'm discussing with an attorney about taking them to small claims court. THIS IS TAKING ADVANTAGE OF ELDERLY HANDICAPPED PEOPLE ON A FIXED INCOME WHICH IS SLEAZY BUSINESS PRACTICE TO SAY THE LEAST! AVOID THIS COMPANY IF YOU CAN