AdapthealthReviews of adapthealth.com

Excellent presentation and I appreciated the personal touch, he provided! Jimmy

The person who helped me with my fitting was great. She is the ONLY thing that gets 5 stars. EVERY other part of the experience of dealing with this service gets NEGATAVE 10 starts. Its reliably awful. When I call I'm always on hold for long periods of time, even when I schedule the call back. When I do get someone they usually can't answer my questions. I never get my supplies in a timely manner. I get so many automated calls and emails that it's like being harassed. One example is that I ordered new supplied in November. They never came, the only communication to me was more spam telling me to place an order, almost daily. When I finally got through to someone in February, I was told that my Dr. hadn't responded about a new prescription. All I had to do was send a quick note to my Dr. and it was taken care of right away. If I had been notified of the problem, it would easily have been resolved quickly. Yet I still don't have my supplies, and its March. That's just one example. The service is terrible every single time I make any attempt.

We had a service call the same day we requested help. Luckily the problem was easily fixed but tech was prepared to do anything needed to help us. He was very friendly and we had a good laugh before he left!

Well, my English is very basic, but he explained so well that I could understand perfectly, he answered my questions and was very professional.

Ms. Lynn was able to help me with setting up my order and schedule.

Communication, explanation of what will be done. Everyone was very knowledgeable and friendly.

Stephannie was very good at explaining everything and was pleasant to talk to. I had my tube and mask hooked up all wrong and she was able to help me fix it. I feel a lot better about using the mask now.

I called to report a problem with my Rythym P2 portable concentrator and before I had a chance to put away the instruction booklet an Adapt(Keene) truck was in my driveway. The technician looked at my concentrator and then exchanged it for a new machine. I call that very speedy service.