AdapthealthReviews of adapthealth.com

Sorry can't remember his name but he was extremely helpful and knowledgeable. Very pleasant to deal with. Showed me all the booklets and phone numbers to get help if i need to.

The experience of getting a CPAP machine was nervous enough but the tech was very friendly and through. Every step was easily explained and she answered my questions even before I asked.

Great people great service Recommend great timing fast service

Jada is the reason and only reason why I gave 5 stars. She is stellar. As far as your front office it needs serious attention. I called 3 times for equipment and was told three times it was ordered but it wasn’t. Your area to service is large, yet you have to few workers and long waits. Your office is old and junky/dirty. Spend some money for upgrades and competent staff upfront.

Edit: My review is based on not having to speak with reps or billing. I am an army veteran, I have a CPAP machine given to me by the VA and they pay for the items. The new machine came by way of a representative. Marvin was very professional in the way he conducted himself. Friendly and knowledgeable.

Tony was not in a hurry and explain everything thoroughly

This is a horrible company. I receive my CPAP supplies from them. They called me today saying I had a past due bill of $77.60. My account is always paid on time. They always email me when a bill is due but I never received an email. When I looked online they had an invoice dated 3/4/24. Today is 8/22/24. The invoice attached to the bill was for $32.76. Billing rep could not explain. When I spoke to a supervisor, she admitted that the insurance company processed the March claim as of yesterday so the bill was actually NOT past due. She refused to apologize. Don;t use this company if you don't have to.

Our tech was very nice and clear in directions