AdapthealthReviews of adapthealth.com

David was professional and did a wonderful job walking me through the setup and use of my new device. He took the time to explain all the mask options and the fact he’s used most of them added validity to his advice. He made the process easy and I left feeling well informed on what to expect and how to use my new device.

It was a great experience that were fast and curious and helpful.

What made my experience great is Alejandro’s professionalism and personality and knowledge of the product. Brannons is as a whole is a terrible company. My health insurance Medicare and Santa Clara Family Health Dual Connect pays for my rental machine. I have no obligation to pay for it. But every month I get numerous phone calls from you, multiple bills and after numerous phone calls for the past eight months to your company, I’m still getting bills. Maria was the last girl I spoke to and she provided excellent customer service. In the past, I have tried to talk to supervisors. I’ve been hung up on. Nobody returns my calls. I’ve contact Dual Connect and they told me to disregard the bills that I don’t owe anything for a rental charge. I don’t know who’s gonna read this, but I’ll tell you one thing you have a handful of good people working for you. Everyone feels like customer service is terrible. Hoses are not of the same quality they were four years ago. For goodness sakes this is a device I use every night to help me breathe and it’s quite appalling you wanted constructive. I don’t know if you don’t pay your employees well enough and that’s why I’m getting the terrible customer service , I’m shaking my head because I have never dealt with such a terrible company and I’m not the only one that feels this way. I have doctors that tell their spouses have CPAP machines and get the same treatment and the quality of the product is not as good as it used to be. It’s not just me it’s across the the board.

Each time I've had a problem with my CPAP machine, Sara has been the person to help me. She is always helpful, courteous and patient. She is amazing! Thanks Sara!! We need more people like you in the world!

There was a phone call to make sure that I was home and was told he would be there in 15 min. He then sent a text confirmation and was here in 15minutes. Wow! I was impressed.

Now and days it’s difficult to trust and I want to give the driver a shoutout for being professional and respectful. He is kind and is very helpful. Didn’t leave my home until I felt confident with my equipment. Thank you Jose for your professionalism. And your consideration with my children around. Sincerely, the person on your route!!!!!

Tyler was awesome! He knows his field and he is there to help you.

What made this experience great was I have never had to do this before (getting oxygen for my mom) We had Jeff he was a great guy he walked us through everthing so we understood what when and where we had to do things. It's was a whole new part of life... but at least with him showing my mom and myself we felt very comfortable by the time he was done! And they were super fast on bringing my mom oxygen! And Jeff was very respectful and courteous! Great man for the job well done!!!