AdapthealthReviews of adapthealth.com

She explained everything where you can understand. She demonstrated and made it comfortable to take home. She also helped with the app. She was wonderful

When I was running out of tanks you made an extra delivery. Last time I tried to get tanks delivered other than on my usual delivery day I was denied! Not sure what changed but I’m thankful!

Nick was very pleasant, went over everything with us, awesome experience. Thank you so much Nick..

If you can avoid this company do so if at all possible even if your insurance is suggesting working with them and see if there are any alternative providers for your medical equipment. My insurance had me go through AdaptHealth to get my CPAP. I was charged $446.19 at my start date in February of 2024. I then received an email in October of 2024 that I have a $542.16 balance due and the invoice is all items from February 2024. In the payment portal there is a payment in the payment history for $446.19 but no documentation as to what it was applied to and just says origin external vendor. I called in to get an itemized invoice as to what has already been paid for as they are saying I now owe for items from February and after 2 agents and multiple hours on the phone they still have not provided me an invoice that matches the payment and keep sending me one that says $117.99 is the customer payment amount and that they cannot provide me with an invoice. This has taken me multiple hours to simply get an invoice as to what I have paid for and I STILL don't have it. How I can be sent an invoice for previous services without being able to provide a statement showing what previous services have already been paid for!? Instead of that the agent said they had to apply something which updated the payment amount that I have due to $208.04. It legitimately feels like a scam and I am appalled that my insurance required me to work with a company like this.

I hate having to use oxygen but I can not complain about the people and the service behind the equipment I use. My delivery person could not be nicer. Always seem to be happy about what he doing and get great satisfaction out of helping people. The guy is a hard worker.

Georgette was very cordial and very informative, she also took her time to make sure the mask fit properly and that I knew how to use my new machine

He just didn't give up trying. Things kept getting in the way but he was right at it again the next day trying to get me my wheelchair, I was impressed by that

Fast and easy.