AdapthealthReviews of adapthealth.com

Always great service

wonderful staff very thorough not rushed and oxygen deliver after hours! Same for Javier who fitted my cpap the day before (03/17/2025).

Slow as molasses.

Jeffrey took his time to explain everything to me and make sure I was comfortable using my equipment. I highly recommend this location, excellent customer service!

The in-person staff at the local branch are fantastic, but the folks in Billing and Customer Care that you reach when you call the national number are the absolute worst. I'm on hold now on a call that is now at an hour and five minutes all to try to resolve a $37 charge that was billed to me incorrectly. I've been passed from the 800 line to Resupply to Billing to Customer Care and now back to Billing. No one will take responsibility, and now I'm speaking with a Billing agent who is saying there's nothing she can do and the bill will be charged. I will say that the representative in Customer Care was very nice and wanted to help but was unable to. The two individuals in Billing however have been totally inappropriate and disrespectful in the way they've spoken to me. I'm not sure if they think I'm trying to scam them for $37 or why they are treating me like that, but it's incredibly unprofessional.

Front desk personnel promptly made my appointment and rescheduled when I was not at able to be there on time. They confirmed and the Technician Was very polite and customer service oriented. It was a pleasure to meet your team.

Kayla and Bev were very courteous and answered all my questions.also I brought a shower chair I was very happy with the whole experience Marsha Young

I know you work hard and it show thanks