AdapthealthReviews of adapthealth.com

Shaquille Jax, fl. always does a great job. He listens well and helps with all the questions that I have.

Sierra did a great job of making us feel comfortable asking questions and sharing concerns in our "C-PAP" class.

Adapt Health provided medical equipment that required prior authorization, which they obtained. However, they failed to submit the insurance claim within my plan’s required timeframe. They repeatedly insisted I was out of network and requested new insurance information, even though my coverage had not changed and I provided the same insurance card used for the authorization. Instead of resolving the issue, customer service attempted to upsell me and began billing me directly for equipment they never properly submitted to insurance. Nearly a year later, they continue calling daily to market additional products. My experience has been extremely frustrating and unprofessional. I’d avoid this company at all costs.

Matt, the gentleman who deliver and set up my hospital bed was friendly and very efficient as he got me set up. Thank you, Holly

Technician arrived at the appointed time. He was quickly able to determine that the concentrator needed replacement and did so. He explained features of new machine thoroughly.

My supply/service tech, Daniel, is the absolute best! He is always professional, very knowledgeable, and always polite and respectful. I appreciate that he gives me a call to let me know when he will be arriving, as it's helpful when planning my day. Adapt Health has been a good company for my needs. Customer service is second to none. I would definitely recommend using their services.

They sent us two empty tanks and a 50 foot leader line that was damaged. My mom almost died in her sleep b/c the whole thing would kink up. We've wait FIVE days for new equipment and she has to go to the doctor today and she has no oxygen tanks. She's had to sit tethered to the base for a week. Horrible co who's employees barely speak Engish. They better get their asses out here today, or they are hearing from my lawyer

Brandon delivered my oxygen tanks and the residential machine. Very professional and knowledgeable about the equipment. I highly recommend this service!