AdapthealthReviews of adapthealth.com

Check in was seamless. Receptionist was very pleasant. Toni was very knowledgeable. She explained everything very well. She kept it fun and has a great sense of humor. Upon leaving I knew what I had to do and what was expected of me.

I was very impressed the whole staff were awesome made my 1st experience a breeze. Great Experience!

They were instructed to deliver directly at home address, but it was delivered to the hospital instead.

This company furnishes home oxygen supplies. For the third time the main plug in concentrator went out at night and my wife was forced to use oxygen tanks which only last 2 hours. The company has replaced the Main Concentrator three times in one year. A small hand cary unit went out last month and they replaced both units after a nightmare of getting them to do so taking two days. A month later it went out at night and we had to use what tanks were on hand that were not enough to last. After two hours on the phone attempting to get these items replaced and filled we were told it was after hours but someone would deliver them around 7pm. My wife just got out of the hospital and no one brought any tanks or equipment. Upon calling again the next morning I went through a series of getting companies of this business all in states in which we do not live. No on had the information on the order and delivery of the needed equipment. Upon finally getting some employee in Texas I was hung up on. This forces you to start all over again in their system. We still do not have oxygen for her, now the second day. The equipment they furnish they furnish is of poorest quality and good luck getting it replaced timely, especially on weekends or after hours. They do not care if you need it or not. The billing Dept is a nightmare and they will not adhere to automated withdrawal. This caused my bank account to be closed and took two months to get it reopened and my direct deposit check restarted because Adapt tried to pull their "bill"; out a week before they had agreed to. I loathe this company and warn you to seek others that are more reasonable in their customer practices. I for one am fixing to replace them with another.

Tess did an excellent job of explaining the new CPAP mask that I will be using, answering all my questions in a professional and friendly manner. Thanks, Tess for your help!

Arrival time was precise and delivery date was pretty quick! Thank you!

They got me in at the appointment time. Chip, the technician was very helpful and attentive to me.

I contacted Adapt Health late in the afternoon on Friday and I wasn't expecting a technician to come out until Monday, however they were so prompt and efficient, they sent out a technician that evening I was so impressed , the technician Jess was so knowledge and friendly, she set up everything and went step by step on how to use the equipment, I really loved how nice she was and very patient and kind, I will recommend this company to anyone who needs medical equipment.