Adams Tax FormsReviews of adamstaxforms.com

I like Adams Tax Forms it makes everything much easier. The new web designed is easy to navigate and it wouldn't not let you proceeds if you're missing something on the form. Also been able to review the form on how it will print for our records.

It take alot of the manual work out of creating and processing these. Just the mailing part alone is a lifesaver!!

The platform is extremely user-friendly, and the upload templates are straightforward to use. We processed over 200 1099 forms—both NEC and MISC—through the system without any problems. For future improvement, I suggest allowing an account admin to grant access to additional authorized users. Currently, accounts can be transferred, but when an employee left in previous years without completing the transfer, we lost access. If multiple users could log into the same account, it would have eliminated the need to reload all the vendor information.

Overall, Adams was very helpful to our firm as far as filing our 1099s, W-2s, etc. The process of filing was not hard, but I would like to mention a few things that I noticed and I think would be beneficial changes to make the software even better in the future. The first thing that would be useful is a "recipient" list similar to the "Payer" list. When one logs in to Adams, you have the option to search all payers that have been put into the system, a list like this for all recipients that have been added would be great because our firm has several clients that pay the same people/businesses. This would make our time more efficient if we could search a recipient that we know forms have already been filed for or we knew had been filed in previous years. Bouncing off of that, another adjustment that would be great is when I'm working on a specific payer and I go to "create a new form" then to "choose a recipient" if that dropdown recipient list included all recipients that had forms filed in previous years instead of having to go back and search for them by previous years from the "payers" tab. Again, I believe this would make the process more efficient. Third, when creating a form and after choosing the state, in our case Alabama, if the software would automatically include Alabama state codes instead of manually having to type in "0000000000" for every single form in order to file state it would make the process more efficient. The fourth thing that would be helpful is if there was a way to add several members to our firms Adams account for login verification purposes. Having two-three administrative persons that could receive verification codes to login to Adams would be extremely helpful. Lastly, our firm did experience some filing issues this year and when we tried to reach out to Adams for help, we were met with AI generated responses. While AI is very helpful in most cases, the problems we were facing could not be solved with AI. A more effective way to contact an Adams representative would be helpful.

My 1099s were filed in a timely manner. Customer service was responsive when I had a question.

The system works well when it is not overloaded. There were a few times that it would work very slow. It also was a little frustrating when the system was overworked and things would print incorrectly even though it was correct in the system. Overall, very satisfied, just hope that it can handle it better next year when more people are using it :)

Easy to navigate website. When I used the chat screen the employees were helpful and answered all of my questions. I was able to add all of my information from last year so I did not need to reenter it which saved time.

We have used Adams since 2013. Always a good tech when desktop and now in the cloud. Easy to use and highly recommend.