R L.
I dislike that when the phone app…
I dislike that when the phone app requires a verification code via email - I cannot access the code and come back to the screen to enter the number, it reloads the page and sends me into an infinite loop of trying to get the code and reloading a new page. It refuses to work and this had made my business difficult many times until I am able to get on a computer. I also dont like (on the app) that if someone else pays for a clients session via credit card (for example a wife is paying for her husband), I cannot enter her name as the card holder - and therefore again, I have to wait to find a computer. I also dislike that in the scheduler, you cannot mass delete appointments made by clients that book out in advance.
Response from Acuity SchedulingJun 10, 2026
We take your feedback about the Acuity Scheduling mobile app seriously. You'll find an email from us with details on how we can make this right.