ActbestbikeReviews of actbestbike.com

Received an e-bike with what I thought was a faulty handlebar stem. Reported to their service department and they got back with me explaining that they did not have the part in stock. They inturn sent me an Amazon link with the right part instructing me that if I purchased the part, give them the receipt they would reimburse me for the cost of the part. I searched further and found the part stuffed down in the bottom of the handlebar stem. Reinserted the part an now I am enjoying my new ride. Thanks Actbest.

They really responded with helpful information regarding my winner prize of the rear rack for my bike. Thanks so much for being nice when I ask questions?

We got a bike for our son's birthday and when I put it together it didn't turn on. They walked me through what to do to try to fix the issue. We got the bike working. I really appreciate the team at Actbest. 100% recommend their products. Thanks again

Helpful fast response

Was able to talk to the service folks and get the issue resolved.after a short wait.

The bike worked really well until the back tire broke. I like that it had pedal assist and a throttle. It folded up real nice as well. The spokes broke on the tire after about 300 miles of riding. It was under warranty so I contacted the customer support, toke a while to get ahold of them but once I did, they were very responsive. Had me try somethings to fix the bike myself but when that didn't work, they said I should get the bike fixed at a shop and they'd pay for it. Thats when I found out the wheel was broken. They've apologized for the inconvenience and are sending me a brand new bike with an additional attachment.

Very good bike and great customer service.

I recently bought a Speedy e-bike and was happy to see it arrive so soon. The setup process is very beginner-friendly; if you've ever put together IKEA furniture, you'll find this just as easy to manage.