Andrew
Good communication fast efficient…
Good communication fast efficient service to UK. Great quality products
Response from AcratechSep 24, 2020
Many thanks from all of us at Acratech!
Acratech manufactures ball heads and other fine photography accessories in Southern California. We blended our passion for outdoor photography with our experience in manufacturing design to produce products that are strong, lightweight and versatile. Our products are engineered for nature, landscape, travel and wildlife photography. Wander farther, explore longer and create more!
Acratech (acratech.net) has 436 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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436 approved reviews, newest moderated first
Andrew
Good communication fast efficient service to UK. Great quality products
Response from AcratechSep 24, 2020
Many thanks from all of us at Acratech!
Peg R.
Very fast delivery. Solid item, can't wait to do some panos with it.
Response from AcratechSep 23, 2020
Thank you Peg! We would love to see your work. Happy shooting. Acratech
Y J K.
I'll give it 4 stars if it is not that bulky and weight a bit. The other thing is the tensioner knob seems don't do much except like the other locking knob to lock in the tilt movement. It is a bit pricey too.
Response from AcratechSep 23, 2020
Hi YJ, The tension knob is not meant to be used as a locking knob. It just adjusts the amount of the overall tension. It is a bit pricey but in the long run, they will outperform and outlast other less expensive units. Thank you for taking the time to leave a review and I believe that over time you will come to realize the value of your new purchase.
Stelios
Needed to lighten my tripod overall weight upgrade my Manfrotto MVH500AH which I use for landscape and pano work to the Acratech Panoramic Head. This head is half the weight of the Manfrotto and does not move or sag under the camera and lens weight when locked in place. The workmanship on the head is excellent. When stock became available for this popular head I placed my order and received it 2 days later. Excellent customer service and I am very happy in choosing this head from Acratech.
Response from AcratechSep 15, 2020
Thank you Stelios for taking the time to share your experience with others. All of us at Acratech appreciate the stellar review.
Mark
Staff at Acratech were proactive in reaching out to me when the item I ordered was not immediately available due to Covid-related production delays. We worked together to identify a substitute, which was shipped out and received without delay. And, they promptly refunded the price differential between the two items. The ball head was well made and performed exactly as expected. Well done all around.
Response from AcratechSep 14, 2020
Thank you so much for the detailed review. We are doing our best during these difficult times to keep up with production. Keeping our customers' best interest in mind is a given at any time. Please be safe and stay well.
James T.
Great company and, oh yeah, makers of the best ball heads on the market. I have 3 of them. Over the years I have called the company with questions and always am put through to Scott or his wife. This company should be a model for how to run a small business.
Response from AcratechSep 14, 2020
Thank you so much! Our business model is to run our business and take care of customers the way we want to be treated. Very simple and always a pleasure.
Mike D.
Excellent craftmanship! This is one solid crafted piece and works perfectly. I only knock it down one star because of the cost. It is really high cost for what you use it for. But I suppose if you can afford it you won't be sorry. It is really well made.
Response from AcratechSep 8, 2020
Hi Mike, Thank you from all of us at Acratech.
Terrel A.
Good product. Switched from a ball head. Precise and accurate. Great customer service. Would highly recommend,
Response from AcratechNov 18, 2020
Thank you Terrel. We appreciate your support.