acmejoy.comAcmeJoy is a seductive toy store run by a group of folks who wish to expand their sexual horizons. We want to help individuals identify and liberate their sexual urges in a healthy way because many people don't have a good understanding of sex. We want everyone to be honest with themselves and accept who they are.Acmejoy provides high-quality vibrators, masturbation cups, and anal toys, among other things. Fast and discreet delivery, as well as free standard shipping on orders of $69 or more.Welcome to take a look around our enticing store!
acmejoy.com (acmejoy.com) has 512 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Julio Astacio, J.
Their customer service support is outstanding. I would recommend them.
Response from acmejoy.comNov 18, 2024
Dear Valued Customer, Your kind words mean a lot to us. We’re thrilled to know that you’re satisfied with our service. We strive to provide the best experience for our customers, and your review is a testament to our commitment. Thank you for your support! Best regards, AcmeJoy Customer Service Dept.
Jim S.
Great customer service very easy to work with. Actually speak with someone that is reasonable and able to ascertain what the issue is and resolve it. I bought a product and after a week a feature wasn't working. After demonstrating the issue a resolution was quicky determined and a happy customer.
Response from acmejoy.comNov 16, 2024
Dear Valued Customer, Thank you very much for your understanding and patience as we worked through this issue. We are flattered to receive your good comments! Providing services to considerate customers like you is the driving force of my daily work! It is because of customers like you that I am willing to work tirelessly for my work. We hope I will have the opportunity to continue to serve you in the future! Best regards, AcmeJoy Customer Service Dept.
Martez
Update: my interactions with ACMEJOY to get my requested was good. Not much else to say. There were responsive to correcting the mistake so all is well now. Old: I received the wrong product. I was patient and when it finally arrived not only was it not what I ordered, the box had a hole in it that someone wrapped and shipped out as is. First time shopping with them and very disappointed so far. I emailed customer service and I'm waiting.
Response from acmejoy.comNov 10, 2024
Dear Valued Customer, We are really sorry for the problem that you have encountered. We respond in 24 hours generally and give you a solution for your problem, please don't worry. In public holidays or weekends, we may delay replying. If you have any questions, please feel free to contact us. This is our email account: [email protected], you can give us a reply by this email. In order to deal with the problem for you soon, we sincerely look forward to hearing from you. Best regards, AcmeJoy Customer Service Dept.
Gio Y.
Buongiorno ho fatto un ordine #17527 in data del 12/10/2024 e non ho nessuna notizia Vi ho scritto su questo email,si ho comprato da itali
Response from acmejoy.comOct 28, 2024
Dear Valued Customer, We are really sorry for the problem that you have encountered. We are willing to deal with the problem for you, but we did not find any record about your order. We found that you are in the Italy, we are in the America, maybe you ordered from the Italy's site? Would you mind contacting the customer service department of the Italy's site to feedback the problems? They will solve it for you, please don't worry. But if you really purchased from our site, please provide more information to us for confirmation. This is our email account: [email protected], you can give us a reply by this email. In order to deal with the problem for you soon, we sincerely look forward to hearing from you. Best regards, AcmeJoy Customer Service Dept. ==================== Gentile cliente, Siamo davvero spiacenti per il problema che hai riscontrato. Siamo disposti a risolvere il problema per te, ma non abbiamo trovato alcuna traccia del tuo ordine. Abbiamo scoperto che ti trovi in Italia, noi siamo in America, forse hai ordinato dal sito italiano? Ti dispiacerebbe contattare il servizio clienti del sito italiano per fornirci un feedback sui problemi? Lo risolveranno per te, non preoccuparti. Ma se hai davvero acquistato dal nostro sito, ti preghiamo di fornirci maggiori informazioni per la conferma. Questo è il nostro account e-mail: [email protected], puoi darci una risposta tramite questa e-mail. Per risolvere il problema al più presto, non vediamo l'ora di sentirti. Cordiali saluti, Servizio clienti AcmeJoy
Mitch
The site won't take my credit card. The 24th and 25th Update: Annie from Acmejoy reached out to me and we straightened everything out. I received my order promptly. I haven't tested the products yet but I can attest that my issues were addressed. Kudos to Acmejoys attentive customer service dept.
Response from acmejoy.comOct 26, 2024
Dear Valued Customer, We’re honored by your excellent review! It’s customers like you who make our job enjoyable and rewarding. We’re committed to maintaining the high standards that have earned us your praise. Thank you for your kind words and continued support. Best regards, AcmeJoy Customer Service Dept.
GIUSEPPE C.
salve non rispondete alle mail ho fatto un ordine n.17591 e non ho nessuna idea di dove sia o che mi sia stato spedito sono infastidito poca serieta
Response from acmejoy.comOct 26, 2024
Dear Valued Customer, We are really sorry for the problem that you have encountered. We are willing to deal with the problem for you, but we did not find any record about your order. We found that you speak Italian, we are in the America, maybe you ordered from the Italy's site? Would you mind contacting the customer service department of the Italy's site to feedback the problems? They will solve it for you, please don't worry. But if you really purchased from our site, please provide more information to us for confirmation. This is our email account: [email protected], you can give us a reply by this email. In order to deal with the problem for you soon, we sincerely look forward to hearing from you. Best regards, AcmeJoy Customer Service Dept. ======================== Gentile cliente, Siamo davvero spiacenti per il problema che hai riscontrato. Siamo disposti a risolvere il problema per te, ma non abbiamo trovato alcuna traccia del tuo ordine. Abbiamo scoperto che parli italiano, siamo in America, forse hai ordinato dal sito italiano? Ti dispiacerebbe contattare il servizio clienti del sito italiano per fornirci un feedback sui problemi? Lo risolveranno per te, non preoccuparti. Ma se hai davvero acquistato dal nostro sito, ti preghiamo di fornirci maggiori informazioni per la conferma. Questo è il nostro account e-mail: [email protected], puoi darci una risposta tramite questa e-mail. Per risolvere il problema al più presto, non vediamo l'ora di sentirti. Cordiali saluti, Servizio clienti AcmeJoy
Tyler
Great company with great customer service
Response from acmejoy.comOct 25, 2024
Dear Valued Customer, I am flattered to receive your good comments! Providing services to considerate customers like you is the driving force of my daily work! It is because of customers like you that I am willing to work tirelessly for my work. I hope I will have the opportunity to continue to serve you in the future! Best regards, AcmeJoy Customer Service Dept.
Scott B.
The package containing an item I recently ordered from AcmeJoy was lost by UPS. When I contacted customer support about the shipment, they addressed the problem immediately and had a replacement shipped to me without delay. What's more, the item arrived a day earlier than originally scheduled. Not only am I very pleased with the item ordered and the price I paid for it, I believe the customer service representative went above and beyond the call of duty to correct a problem for which they held no blame.
Response from acmejoy.comOct 24, 2024
Dear Valued Customer, Thank you very much for your understanding and patience as we worked through this issue. Your kind words mean a lot to us. We’re thrilled to know that you’re satisfied with our service. We strive to provide the best experience for our customers, and your review is a testament to our commitment. Thank you for your support! Best regards, AcmeJoy Customer Service Dept.
