Acedepot.comReviews of acedepot.com

WE BOUGHT A royal CASH REGISTER from rakuten.com it TOOK 2 months to receive it and the box was damaged and the register was used and missing parts BUT WE PAID FOR A BRAND NEW . WE RETURNED IT AND THEY SEND US ANOTHER ONE WHICH APPEARED TO BE HAVE BEEN OPENNED. AFTER 2 MONTH THE REGISTER MEMORY WAS WIPED OUT AND THE PRODUCTS WE ENTERED INTO THE REGISTER WERE GONE, WE CALLED RAKUTEN (BUY.COM) WHERE WE BOUGHT THE REGISTER FROM THRU ACEDEPOT, BUT THEY REFUSED TO TAKE IT BACK AND REFER TO A PLACE WHERE WE CAN SHIP IT FOR REPAIRS.EVERYTIME WE CALL THEY GIVE US THE RUN AROUND

Normally I have my Christmas shopping complete in August. This year my sister procrastinated and sent me her list the week before Christmas. I placed an order through Amazon for a contemporary type of handset for a wireless phone through Ace Depot. First, I was so excited they had something other than the traditional ugly handset, this handset is sleek and fits a contemporary room perfectly. When I completed my order, it gave me a receive date in January. Although disappointed, I canceled the order because I needed it by Christmas. I gave this as my reason. The next business day, I received an email from the folks at Ace Depot telling me they could two-day ship so it would be here by Christmas. I was so happy to hear this! My sister received one of the main items on her wish list, and Ace Depot made it happen! I won't hesitate to order through them again.

The first copier I ordered had been discontinued. Fine, I ordered the one AceDepot suggested. It was to be delivered in natter of a few days. After waiting four days I called. I was told to track it in UPS which I did. Every time UPS tried to pick it up from the warehouse to deliver to me it was "not ready for pick up". When UPS made their final attempt and it still was not ready for pick up I just cancelled the whole thing. Now they have the nerve to contine to bill me. They never even gave it to UPS for delivery and they are claiming that we refused to release it?? We have never had an attempted delivery and have not ever received merchandise from them and they continue to try and apply charges to my credit card account. Do not do business with these people. Evidently they have problems with their warehouse and UPS and they will charge you anyway. Sincerely Marie Tansey for Brenda Baxley

I had ordered a label maker, it arrived damaged, acedepot replaced it within a week with no additional charges. They rock!!!

I waited 29 days for an order to be shipped, finally had to cancel it. Though the order was cancelled,they shipped it out to me 11 days later. I am waiting to see if they will issue a return authorization and credit my card. I'll update if they make this right. They also charged my credit card 40 days prior to shipping the order. Not good business practice. Wish I had read the reviews prior to placing an order.

I've been waiting my packages that I ordered for about 7 months. I NEVER received 2 packages out of 3. Whever I call them, they even hang up the phones all the time. They even never care about all my efforts (waste time, money, and emotions). I believe this can not be happened in my life again. Please be careful with this acedeopt.

The item I ordered was not available and they substituted without delaying my shipment. The substitution will work great

Ordered a cash register....got register within 4 days.....which was ok but it did not have a drawer.....now that's where all the problems begin......it took 6 weeks to get to someone there that knew what I was talking about.....finally got it resolved.......will not do business with these people again.