Accredo Health Group, Inc.Reviews of accredo.com

I have been trying to get a refill on my daughter’s medication for a MONTH. Every time I call in to get an update I’m given a different story. I finally asked to speak to a supervisor and after waiting on hold 39 minutes, all the supervisor told me was “sorry, our system is down call back later!” My daughter has been w/o her medication for a week now and currently on hold to speak to a supervisor again… I’m beyond frustrated Update: after waiting on hold for over an hour to speak to a supervisor, no one ever answered and I was eventually hung up on

They will set a schedule date for medicine you depend on and then flake out. Meanwhile, you might be dying. Inefficient and dangerous group.

Called for the first time after seeing the medication required was APPROVED by the insurance company. Gretchen was Extremely rude and should NOT be taking calls from Cancer patients. Absolutely disgusting tone used.

Horrible experience trying to fill my medication. Incompetence on top of incompetence. This company should be shut down. They keep promising to ship my medication but never do. They are placing people’s health at risk and need to be investigated for malpractice.

They are the worst pharmacy I have ever delt with ever. I have had 3 instances where they have had bad customer communication. Shipments are not delivered on time and I received no communication from them via phone, email nor app notifications. I have missed 3 timely medications which is affecting my health. I do not recommend.

I have never had to use Accredo until this year. Due the the gel shots my orthopedic recommended Imhave now been waiting a month with no clearer explanation. I get automated calls and then someone says oh yes, we can start process but when I ask how much my portion will be they say we can’t tell you until it ships. Hmmmm, I don’t think so. At this point I’m willing to live with the pain and wait to replace the darn thing before I get an outrageously expensive bill.

Waiting for RA medicine that was originally sent in 4/23 and Accredo somehow moved the date to 5/2 and now 5/13 still not filled. Same message in account that waiting for pharmacist. Calling every day for update with no assistance---how can you run a business like this?

Pamela kept me on the phone for almost a Half an hour just to verify I needed my medication, she could barely speak properly let alone spell the information, she obviously didn’t know what she was doing and was quite nasty about trying to get it done. This pharmacy has been from hell from the first time my dr ordered from them, if I didn't need this medicine on a schedule I would definitely switch from them. It’s total incompetence every damn time they call,