Account MypaymentvaultReviews of account.mypaymentvault.com

The most useless bank in the world!! more chance talking to Jesus than a human. When you do they either hang up or are unable to help you

I'me getting emails intended for someone with the same name. Including address and financial details

It is a shame they can not be rated half of a star. No customer support response. Virtual mastercards which are issued as a bonus through my employer simply won't be accepted anywhere online. Gone through the steps of uploading and verifying photo ID, and still can't spend so much as a single euro.

Received eMail from a medical provider to access a refund. Horrendous and ineffective customer service. Do Not Use if at all possible.

After all these years, they're still declining the same monthly subscription every time the renewal date comes & every time I need to update my bank information but now, their contact form just refreshes every time I click Send. Also, their site constantly signs me out, even when I'm in a chat with one of their useless employees. Now, I can't sign in at all because it suddenly thinks my information is wrong. When I try to use the help features to get signed in, it says "Error" & then refreshes & deletes everything i typed. Now, it's locked my account for "too many failed attempts" & it's telling me to contact support to unlock it, which is impossible because I'd have to sign in to do that. I hate my life. Every month, they make me hate my life.

I would give 0 stars. Picked this as a way to receive a benefit from my company. But I can barely use the money for anything. Even if one transaction works at a store or provider the next one fails. STAY AWAY FROM THIS „SERVICE“! The company frustrates „customers“ (rather: victims) so much until they basically give up on their money.

What a mistake I made selecting my work reward with this. It does not let you purchase anything. It rejects every payment. They can keep the money at this point.

Awful! Awful! Awful! Customer sevice does not listen to you. They repeat, like a robot, the same unhelpful statements without actually listening to and processing your request. I got locked out of my account and can not log back in! The forget your password thing made it worse!