AbraReviews of abra.com

Horrible experience. I have not received my money back, it was initially supposed to be deposited to my bank account but they said it failed so they will refund it back to my Abra Wallet. It's been weeks now and I STILL HAVE NOT received my money back. I have sent many emails but all they do is DELAY and DELAY again. Don't trust this app, you will never get your money. It's better to use a different app. Update: they finally credited my account back after a month. I appreciate that Customer Service did their best but their management should really work on these delays

I am very disappointed In this app, I will never ever recommend this app to anyone. I transferred thousands of dollars into the app because I wanted to earn 10.5 % on my cryptocurrency. I am now waiting to to be approved which I didn't know I had to go through an approval process. They say it takes up to 5 days to be approved and it's been weeks. I have tried contacting their customer service and its just an automated bot. I tried transferring my coin out because I am tired of their lies, but I can not until the application process is done. They had no problem taking my money, it only took a few minutes for that to go through. I will never ever recommend this app to anyone. I will never use this app again. I started looking at abra's Facebook page and there are lots of dissatisfied customer's in the comments, the ones that were not deleted yet. BEWARE OF THESE PEOPLE.

Is there a minus stars option? No? Ok. Well I had this app and had no problems with it, UNTIL my phone crashed and I had to reboot. I sign in with either my finger print or pass code normally.. well when I reinstalled abra app it does not allow those options. It is asking for a recovery phrase. I always written down passcodes and stuff, have 1 recovery phrase in my book, which was generated by the crypto app. Not abra. I contacted support and was told I set up a recovery phrase even told me what the first word was, but I DID NOT SET ONE UP!!!! ONLY USED PASSCODE AND FINGERPRINT. I WANT MY CRYPTO! Update: still has not changed i did not set one up. I used a numeric passcode and my fingerprint.

Avoid this Abra app. Biggest regret to trust this app. My money was stolen. Very unprofessional people. I’ve been written them about my deposit for 3 weeks and my deposit has never transferred to my abra account. 100% sure that the rest of my money into this account will be stolen as well. Never trust this app. again. Better using coinbase than this poor, scammer app. 😠 😡

It been a month ago but my application in primetrust is still im pending no can help even support no reply at all

It's good that you understand my complaints before responding to my email. All I need is an opportunity to verify my wallet. I lost a wallet before which I previously verified with my identity. My new wallet didn't verify because I used same identity (the same email and ID card) I previously used. What I want to know is the opportunity to verify again.

Follow-up Good day Abra! I'm having a very hard time reaching to your customer support. I withdrew a good amount of money, and did not reflect to my bank account since May 8. Today is May 17, and still did not received it. I am very disapointed on how your customer service is responding to us. In case you read this, please send me an email so I can provide you with my details. I need my money. Your customer support does not reply to my messages. Help me out please.

Scam. Nothing more or less.