AbraReviews of abra.com

Response from AbraOct 4, 2021

Thank you for helping us locate your ticket by providing additional details. We recently had a member of our team respond to ticket #408121 via email. If you have any additional questions, please don't hesitate to reach back out to your ticket #408121. Best, Abra Support

Response from AbraSep 2, 2021

We understand how frustrating it is to wait for a resolution as our team actively works on this issue. However, your case is unique and over time you have experienced multiple issues. Our engineering team is working to resolve the bug found by our team regarding your wallet and we will respond to your ticket #218542 once we have additional information or it has been resolved. In the meantime, if you have any additional questions please don't hesitate to reach back out to your ticket via email. Best, Abra Support

Response from AbraAug 18, 2021

We can understand how this may be frustrating and we appreciate your patience. A member of our team recently responded to your ticket: 390110, with additional details. If you have any additional questions, please come back on that support ticket and reference this review. Best, Abra Support

Response from AbraJul 31, 2021

Hello Gavin, Thanks for your continued patience regarding your pending application with PrimeTrust. I understand that this can’t have been an easy thing to deal with. Funds held within your wallet can be withdrawn to a cryptocurrency address at any time. A member from our team will reply to your ticket:379581 today with additional information. Best, Abra Support

Response from AbraJul 31, 2021

Hello Huy, Thanks for your patience. We recognize a delay in a crypto deposit can be stressful. XLM deposits require a memo/tag, as your original deposit did not include it, this can delay the deposit significantly. Your ticket: 273117 received an update yesterday and we are working closely with our partner to resolve this issue. If you have any other questions please reply directly to that ticket. -Best Abra Support

Response from AbraJul 26, 2021

Hello Katharine. Thanks for your continued patience regarding this issue. I recognize that this can’t have been an easy thing to deal with and we will have a member of our banking team reach out to you regarding this issue today via ticket: 367521. Best, Abra Support

Response from AbraJul 23, 2021

Hello George, Thanks for your patience. We recognize that this can’t be an easy thing to deal with as you have a very unique case. A banking specialist will be sure to reach out with an update via your ticket: 371495 later today. Please let us know if you have any other questions. Best Abra Support

Response from AbraJul 22, 2021

Hello. We’re sorry to hear about your decision to leave Abra. If there are any questions that you have for us, please feel free to reach out to us at www.abra.com/support. Additionally, if you have any feedback, please do let us know. We really appreciate input from users like you and will strongly consider any feedback. We always love to hear your feedback on making Abra better! Best, Abra Support.