JEANNINE
Gets my order here effectionly
Gets my order here effectionly
Response from ABC MedicalJan 20, 2025
Thank you, Jeannine, for your comment and your 5-star review!

A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

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2,968 approved reviews, newest moderated first
JEANNINE
Gets my order here effectionly
Response from ABC MedicalJan 20, 2025
Thank you, Jeannine, for your comment and your 5-star review!
Deborah
I have been very pleased with the timeliness and efficiency of this company. They even recommend substitutions when better products become available. They have never been late with a delivery. I am very satisfied with this service.
Response from ABC MedicalJan 20, 2025
Dear Deborah, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Tamara
Great product, delivered on time. Win-win!
Response from ABC MedicalJan 20, 2025
Tamara, thank you so much for your feedback and your 5-star rating!
Joseph B.
Easy ordering process over the phone, nice people handling orders, fast shipping and delivery, ABC Medical is a class organization.
Response from ABC MedicalJan 20, 2025
Dear Joseph, thank you for your comments and for giving ABC Medical a 5-star rating!
Eric J.
Fast service, wonderful, knowledgeable, employees
Response from ABC MedicalJan 20, 2025
Thank you, Eric, for your comments and your 5-star review!
Christopher
You cannot order supplies on their website, everything must be done over the phone. Order fulfillment times are abysmal. I placed an order on the 9th of this month and it will not ship until tomorrow the 17th. Considering the nature of the products you sell the shipping process really needs to be straightened up. Good thing there are many other companies to choose from.
Response from ABC MedicalJan 24, 2025
Dear Christopher, Thank you for leaving a review, we appreciate the feedback, but do apologize that our processes have not resulted in you receiving your supplies in a timely fashion. We hope that in the future you will experience a level of service with ABC Medical that will warrant a higher review rating...not because we ask for it, but because we earned it. So, thank you for allowing us to continue serving you!
charlotte
I would give 0 stars if I could. I have had nothing but trouble with them from the start and I am sure that I am not the only person who has had a bad experience with this company. Where do I start, They blow up my phone with calls/texts and then whenever I call them back they put me on hold every time. My child is special needs and still in need of pullups. Our child is in need of extra pullups since starting school but our child's health insurance will not cover extra pullups from the main supplier. The insurance said that there is a set limit and that if we really needed extra for our child, then we needed to contact ABC Medical. Again, I have had nothing but trouble with ABC Medical. Just know that they expect you to pay out of pocket to return anything and also they will not send any exchances untill you send those supplies back first and also their pullup sizes for children are very different from other companies sizes. My child wears pullups size L/XL in youth from AeroFlow and they fit him great. But the pullups from ABC Medical are WAY OFF, ABC Medical pullups size L/XL in youth is like 4-5 sizes smaller then the pullups from AeroFlow. They both say the same size in youth But CLEARY ABC MEDICAL PULLUPS RAN VERY, VERY SMALL.
Response from ABC MedicalDec 13, 2024
Dear Charlotte, I am sorry that you have had ongoing bad experiences wtih ABC Medical. I can't imagine the frustration you feel with trying to ensure your child has what they need. Can you reach out to me via email so I can pinpoint your account and see if there is something I can do to help this process? You can reach me at [email protected]. -- Scott Woods Marketing Manager
Katia
This company is the best I’ve ever encountered. Front day 1 till now Danielle has been extremely attentive to the things my son needed. She never missed a call an email nor a message. She is the absolute best. Today I had the pleasure of speaking with Pam and Jerry which were just as pleasant. That tea or coffee they drink to start their day needs to be given to most of these companies to show how real customer care is. You guys rock and you truly made this process pleasant and quick. Thank you all for helping us. Katia S for son EJ
Response from ABC MedicalDec 6, 2024
Dear Katie. Thank you for your kind words! No company is perfect, especially when you have to wrangle insurance companies, but ABC has a genuine culture of trying to do what is best for customers. So, thank you for giving us the opportunity to serve you and your son! Have a Happy Holiday season!