Dana
Arrival time.
Supplies arrived on time
Response from ABC MedicalJan 20, 2025
Thank you, Dana, for taking time to leave your review and for the 5-star rating!

A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,968 approved reviews, newest moderated first
Dana
Supplies arrived on time
Response from ABC MedicalJan 20, 2025
Thank you, Dana, for taking time to leave your review and for the 5-star rating!
Kathryn
Dependable advocates for patients
Response from ABC MedicalJan 20, 2025
Kathryn, thank you so much for your feedback and your 5-star rating!
David L.
The rep was very pleasant and the shipment came quickly.
Response from ABC MedicalJan 20, 2025
Thank you, David, for your comments and your 5-star review!
Joseph
Excellent transaction,fast delivery,
Response from ABC MedicalJan 20, 2025
Dear Joseph, thank you for your comments and for giving ABC Medical a 5-star rating!
Jonathon
The system has greatly improved recently. I used to have to re-order by phone, going through the phone menus, etc. This time, the web-based system sent me an email reminding me that I could reorder. Then I went to a page that described the order and allowed me to re-order with just a few clicks. I could do this on a desktop computer and (so far as I recall) did not need a cellphone. (As an older person, I find this to be an advantage.)
Response from ABC MedicalJan 20, 2025
Thank you, Jonathon, for your comments and your 5-star review! We are so appreciative of the feedback and the opportunity to serve you!
Renee
The order was processed in a quick manner.. however I did have to call after time went by and I didn’t receive my order. Apparently my prescription had run out but I wasn’t informed by your company. And they had the wrong fax number so they couldn’t get in touch with my doctor. I called & got everything straightened out as well as calling my doctor.
Response from ABC MedicalJan 21, 2025
Dear Renee, Thank you for leaving a review, we appreciate the feedback, but do apologize that we didn't do a better job of reaching out to you regarding the prescription being expired. While it is our sincere desire to provide 5-star customer service, it is disappointing to see we were not able to do that with your order. We are glad to hear that, thanks to your follow up, you did receive your supplies. Thank you for the opportunity to serve you!
John
Customer service rep was very helpful with processing a reorder - by contacting doctor to refill prescription. Order was shipped the following day - received promptly with FedEx delivery.
Response from ABC MedicalJan 20, 2025
Dear John, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Billye
You are always prompt with your delivery of supplies! Any phone call I make always gives me an appropriate response. Thank You!
Response from ABC MedicalJan 20, 2025
Thank you, Billye, for taking time to leave your review and for the 5-star rating! We are so appreciative of your feedback.