ABC MedicalReviews of abc-med.com

Response from ABC MedicalJan 8, 2024

**Edited** Laurie! I am so happy to hear that Maria made contact with you right away this morning and is working on a solution. Additionally, we appreciate you updating your review to reflect the steps taken by our Customer Service team to assist you further. We appreciate you. -- Janelle Wood Marketing Specialist | ABC Medical Dear Laurie, Thank you for taking time to leave a review, we value your feedback, and want to apologize that you are running low on supplies between shipments. We are happy to check with your insurance and work with you and your physician to see if we can get that quantity increased. I have reached out to our customer service team to follow up with you, but you can always reach out to them at 866-897-8588, if you'd prefer. We certainly hope we are able to find a solution to the shortage between shipments. Thank you for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalNov 27, 2023

Dear Vernette, I first want to apologize for the frustrations you have been experiencing. With that said, we are having a hard time locating you in our customer database. There are a few different ABC Medical companies out there, so we're hoping you can confirm we're the correct company by visiting our website, www.abc-med.com. If we are your medical supply company, please send an email to [email protected] so we can locate your account and resolve this issue. Additionally, you can call our customer service team at 866-897-8588 to further assist. Thank you! -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalOct 10, 2023

Thank you, Teresa, for your comments and your 5-star review! We are so appreciative of the feedback and the opportunity to serve you!

Response from ABC MedicalOct 9, 2023

Dear Antonio, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!

Response from ABC MedicalOct 2, 2023

Thank you, Della, for taking time to leave your review and for the 5-star rating!

Response from ABC MedicalSep 22, 2023

Dear Tamara, Thank you for leaving a review, we appreciate the feedback, but do apologize if there was an error regarding your August supply order. I do see that one of our customer service representatives reached out to you to confirm delivery of your order, and get a new order placed. Please feel free to reach out to our customer service team at 866-897-8588 if there is anything else you need assistance with. It is our sincere desire to provide you with 5-star customer service, so if you feel as though we have taken the proper corrective action and are inclined to update your review to reflect this, we would be very grateful. Thank you for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalSep 14, 2023

Dear Thomas, thank you for your comments and for giving ABC Medical a 5-star rating!

Response from ABC MedicalSep 14, 2023

Thank you, Bruce, for your comments and your 5-star review! We are so appreciative of the feedback and the opportunity to serve you!