AbbysonReviews of abbyson.com

There price tag is overwhelming,recently I bought outdoor sofa set which is approximately 4100 more for a 3 piece set, costco had 7 piece set for 2999.They refused to price match it.Bad experience never recommend or going back.

bought all of there outdoor furniture, they claim it uses a sunbrella material all of the cushions they used looks beat up when you call and ask to speak to a manager there happens to be only one manager who never happens to be in and ofcourse never calls you back. they wont refund they wont replace, customer service is extremely pool steer clear this company wont lat long

Bought 2 couches and loveseat. They started cracking and peeling 8 months in. Company told me they will do nothing to make it right. Do not buy from them. Horrible customer service.

Bought my sofa and the leg broke in just a few months. Contacted them and was told that the sofa is final sale and has no warranty. Who would expect the sofa to break in just a few months? This is definitely the worst ever sofa that I have bought. No way I would buy anything from them ever.

Loveseat arm collapsed after (12) months of occasional use in summer home. Abbyson will not assist, telling me the warranty expired last week. Cheap price, cheap furniture, you get what you pay for. Buyer beware!!

I recently purchased a leather sofa from Abbyson and I regret to say that it was not at all what I had expected. Not only was the quality and the design of the sofa far below the standards I anticipated, but my experience with the company's customer service left much to be desired. Firstly, the sofa I received did not meet the quality and durability that one would associate with a leather product. It was a disappointment and certainly not worth the price I paid for it. The other customers mentioned the same issue and low quality on the Costco website for the same product as well. Secondly, my concerns were further compounded by the company's customer service. When I reached out to address my dissatisfaction , I encountered a delay of 60 days before I received any response. After waiting for 60 days, a so-called expert who was entrusted by Abbyson came to assess the issue. He concluded that the sofa had a design flaw from the manufacturer's end and there was nothing he could do to rectify it. My intention in sharing this review is not to discourage potential customers from considering Abbyson, but rather to shed light on the challenges I faced. I believe it's essential for prospective buyers to be aware of the possible issues they might encounter with the product and the company's return policy. In light of my experience, I would advise potential customers to carefully evaluate their purchases and be aware of the company's return policies. Ensure that your expectations align with the product and the support you may receive in case of any issues. Thank you for taking the time to read about my experience. I hope it helps others make informed decisions.

Very dissatisfied that this $1300 leather recliner. It has broken after two months!! They sent their technician out who said they would order a replacement part. About a month later I hear via email that will not fix it so now we are stuck with a chair we can’t use! !!!! Will NEVER buy anything with this company name again!! Disgusting customer service!!

Purchased a sectional, sofa and chair from them in July 2022. The sofa now squeaks when you lay against one side and the sectional “leather” is peeling. I tried to contact them, sent pictures/videos and they don’t respond. Beware. My last “leather” sofa peeled too from them after a couple years. Honestly I thought it was a fluke. I will not make this mistake again.