AbbysonReviews of abbyson.com

Maria from Abbyson’s has been great and very helpful. Love my couch and service I have received .

We ordered the Santino outdoor living set and the outdoor dining set. To say it is stunning is an understatement. The teak construction is solid and sturdy. The furniture is beautifully crafted and extremely comfortable. The swivel rocking chairs are nice and deep. The Sunbrella fabric easy to clean and durable. Maria with customer service was fantastic to work with. As a designer, I highly recommend this collection!

Sales department was very knowledgeable and helpful. I will be ordering furniture from Abbyson from here on out! The delivery company was very good and the guys who put the furniture together took care of it like it was their own.

Maria at Abbyson’s Fine Furniture is an outstanding lady. Her customer service is over the top! Maria is friendly, knowledgeable, and just a pleasure to speak to. What an asset to the Abbyson company

We just received our second set of Abbyson sofas and are equally happy! We appreciate the quality combined with style that their couches offer. This time there was an initial issue with our order but their amazing customer support with Maria helped us to complete another order, we love it!

The customer service, Maria in particular, has been by far one of the best experiences I have had thus far!! In addition, we adore our furniture!! We will be forever customers!!

I purchased their sofa on Amazon which came with a year warranty, but less than a year later the material started visibly peeling off. When I contacted Abbyson, they acknowledged it was still under warranty and promised to repair it, but they did not respond to any of my attempted contacts for months. By the time I finally got through, they claimed the warranty was now expired so they could do nothing, even though I first notified them within the coverage period. Now Abbyson claims there is no record of my order after assuring me they stood by their product, so they seem to simply be evading responsibility. This extremely poor customer service, lack of communication, and outright dishonesty feel like I have been scammed into wasting my money on a worthless warranty from Abbyson. I caution anyone considering buying from them that you will likely receive no support.

I am extremely disappointed with the quality of the leather sofa ensemble I purchased from Abbeson Furniture. After only five years of ownership, the leather on the sofa, loveseat, and chaise lounge has peeled so badly that we can no longer sit on them without using some type of covering. The furniture is now completely unsuitable for our home. When I reached out regarding this issue, I was told that excessive heat or sun exposure could cause this type of problem. However, none of our furniture is placed near windows or exposed to direct sunlight, and our home temperature is consistently kept at a comfortable setting. There is no environmental reason for this level of deterioration. For the amount of money spent, I expected this furniture to last much longer. Five years of use should not leave a “leather” ensemble in such poor condition. This experience has left me very dissatisfied, and I would not recommend Abbeson Furniture to anyone seeking long-lasting quality.