aBabyReviews of ababy.com

aBaby provides good quality and prompt service and was the only supplier that would provide a custom fit mattress and linins for our antique cradle.

I love the new baby mattress (and so does my granddaughter) and the mattress cover and sheet & bumper pad, great quality, the shipping took a bit longer than anticipated, but all in all I am pleased with it all

Took several weeks to tell me that my item was out of stock and then I had to call back again to get my refund

Excellent service and speedy delivery

I'm very disappointed that I am expected to bare the brunt of the cost of shipping and handling to return this package with damaged content. This package did not have a waybill included either. I did not find this company easy to work with, The level of customer service attention was very minimal and almost non-existent. The original order of this crib was not received by one of the post offices en route due to the package having visible damage. The "resent" item appears to have minimal damage to the box, but one of the "leg panels" of the portable crib is broken. (enclosed pictures) I have emailed this company on numerous occasions but I only seem to have any follow-through until a phone call is made. The customer service rep (that I often spoke with) answering the phone seemed to lack basic phone/customer service skills,

First they said what they would do, then they did what they said. Product was as advertised and arrived when they said it would. Good Job and thank you. Frank

Years ago I ordered a baby blue chandelier and medallion for my son and I loved it. We're expecting a baby girl now so I ordered the same items in pink. Customer service was great & the delivery was fast. The chandelier and medallion are beautiful!!!

We received our custom baby mattress in a box folded up and it was damaged. There was absolutely no care put into making or packaging up and delivering this product. When we called to ask for a refund they had us send a photo which we did. We then continued to call and heard no answer from their customer service line. We emailed them back over 5 times with no reply. This was the worst customer service we have ever received on top of a horrible product. I would never shop with them again.