aBabyReviews of ababy.com

I purchased 2 personalized Baby Lovey's as gifts. I expected my personalization to look like the pictured sample and one did but smaller than expected. The other was even smaller and the first letter was crooked. I sent pictures and asked for a replacement which a week later I had to prompt them again. They apologized and said that they didn't feel the first letter was crooked but said they would send another one out. Five weeks later I reached out asking where my replacement was and another week goes by before they said it was sent out 2 weeks ago. So according to them 9 weeks and no tracking information for me. The product was nice but their customer service is awful.

The product was a disappointment overall. The mattress was so cheaply made and reminded me of something not even my dog would sleep on. The sheet was the same way. Extremely rough and was see through. I wish we would have purchased elsewhere.

This was my third baby Moses bed purchase. The first two were great. This one was not. There was a large amount of black thread inside the white eyelet material. The foam on one end was deformed and bulged outward. This was a gift and we could not wait any longer to order another as the original order took so long to arrive. We were very disappointed in the quality of this bed but had to give it to our co-worker as it was as we were out of time.

The customized mattress was paper thin. I felt I could have bought the same thing at Wal-Mart. Very disappointed!

Come over a month late minimal to no communication and offered for no compensation even on request. The stool was nice.

I'm disappointed that I have ordered three (3) Puzzle name step stools and have not received them yet. One was ordered in December, 2022 and I still have not received it. I ordered two more in the beginning of February and I still have not received. I do hope I receive them soon. I do love the quality of the step stools and that is why I continue to order them from you. But, the waiting time is not very good.

Disappointed that the protective cover on the mattress is such a crinkly plastic material. It makes alot of noise just putting the fitted sheet on. Also, I know it said on the box to be careful when opening with a knife. Nonetheless, I accidentally cut a small slit in the mattress. This could easily be avoided by packing product differently by wrapping or tieing the product so that it isn’t pushing up against the inside of the box. Appreciate the fact that I could order exactly the size I needed and it does fit precisely. Order fulfillment time was also perfectly acceptable.

Item took way too long to deliver. However, the product is very good.