AaptivReviews of aaptiv.com

I was caught out be not cancelling subscription before the free trial was up... but that was my fault, I set a reminder to cancel at the end of the year but I couldn't find a way to do it from my account and had to email them. I did try some of the running workouts. It is very 'american' so overly enthusiastic coaches. But I did find the app easy to use and you can filter for the coaches you like and the music you like as well as the exercise type. Although some of them the music was too loud and couldn't hear the coach (I'm not sure if there are settings to change this). I wish they did outdoor cycling workouts that would be good to listen to whilst cycling. I wish you could listen to your own music overlayed too but you can't.

I keep cancelling and they keep charging. Really awful service and predatory practice.

Exactly the same problem as everyone down below. Charged me automatic renewal of my annual subscription without informing me. In fact, they charged me on my old cancelled bank card and it still somehow went through to my transaction despite that i never provided my new bank card. They emailed me to update my details because the transaction couldn't go through yet for some reason it has without informing me!!! Difficult to contact their customer support to get a refund and even more difficult to cancel the actual account! Absolute SCAM would not recommend

Not good. Signed up for a free trial but won’t be going ahead. Dreadful music to running workout. No idea of the pace I’m running at as the music is too slow and uninspiring. I don’t want to be addressed as “what’s up guys” at the beginning of every class, maybe that’s because I’m British. Nothing good here for me.

workout descriptions are difficult to follow and the videos of exercises don't match the content of the workouts. Requested a refund, and was told it wasn't possible. I signed up for the maternity workouts so am doubly worried that expectant mothers could be injured

Great workouts for treadmill but there has been no new treadmill content in a really long time If you updated treadmill content regularly would be 5 stars

Love their workouts, but couldn’t find out where to cancel the subscription in their app. I got charged $99 and it’s not even in my iTunes subscriptions. I ended up having to go to their website (which I didn’t even realize they had) after I googled. When I’m finally going through the cancellation process, the button to continue was a tiny link below the “I changed my mind” and “continue with subscription”. They then offered 50% of next year even though I already paid the full price for this year. I hate companies that try to trick me.

They charged my card for 3 years (and I used the app for maybe the first week... if that)... I thought the charge was for Google storage because of the description that appeared on my credit card statement... I realized the error this month and when I reached out to try to recoup any of the $309 they took, I was basically told, Sorry, not sorry... "any payment made through Aaptiv's website or the Google Play store is refundable as long as the refund is requested within 72 hours of payment." Thanks for nothing!