7th AvenueReviews of 7thavenue.co

Great customer experience from William at the Newport location. He was very friendly and personable. It only took 2 weeks to get our beautiful sofa. I received a call 10 minutes prior to delivery and they were right on time. Alex and Alejandro went out of their way to help remove our old couches to the garage. They were both very helpful, friendly and set up our sofa quickly. We absolutely love our new sofa it’s modern and cozy. Oh and the pups love it as well. Thank you to everyone that made this experience seamless

Alex and Ray could not have been more professional, kind, helpful, and efficient. They gave us a heads-up to when they would be coming to deliver the couch days in advance, followed up day-of and were right on time. They helped us move some furniture around, got the sofa built quicker than I could imagine, cleaned up, and were gone....but... ... the real testament to how fantastic Alex and Ray are is that they came back 10 minutes after they had already left to help us when we realized we needed to move the chaise to the opposite side of the couch a move another sofa to storage. Thank you Alex and Ray for being such great people and professionals! Great experience. It is comfortable, looks beautiful, and we can not recommend 7th Ave highly enough.

Update review: Customer service reached out immediately. I was really worried that it was scam but it is not, they offered to sent a new one but I just don't trust that the sofa is good after this experience, they sent a mover to pickup the boxes, they made the refund, they were very kind. It just didn’t work out for me. I still think that the package was not what I expected. I am disappointed for the time that invested looking for the sofa and waiting and also the bad experience. I hope they improve their package quality after this, not only the boxes were damaged, it was the sofa itself. —————— Don’t buy it, this is not worth it, be careful they are scam, I bought one modular, now I have a pile of garbage, trying to return, I waited almost 2 months, they sent this, it is obvious that it doesn’t have any quality you can just see how the package came, the sofa was in one box without any protection, probably it was damage in the transportation but a quality company will never sent a sofa without protection in the box, I hope this review can help someone, I regret to even fall for this company, it 6 thousand and I got a pile of garbage in return.

Alex and Alejandro were wonderful– right on time, extremely helpful and courteous. They made the delivery of my couch the most seamless and easy process and now my place looks amazing! Thank you to both of them!

Alex and Alejandro made moving in so easy and it was raining. These guys deserve the best of the best. Very professional and quick.

Really awesome experience and product. Casiah was our sales associate in L.A., and Kevin, Alfredo, and Homar took care of the delivery. Btw. I write this stretched out on our new sofa 🤓

At first I loved my new couches, but after living with them for over 9 months I wish I hadn't bought them. I purchased this couch because I really wanted white couches but I have three small children and I was concerned about staining. Ultimately, I decided to buy because of all the good reviews and videos of the couches resisting all types of liquids. Fast forward 9 months and after washing my covers several times on cold with mild detergent, all of the "water repelling" features have completely disappeared. Now when something is accidentally spilled, it soaks right into the fabric and the fabric does not perform well against stains. My entire couch looks stained, dirty, and rather gross. Far from what I wanted! Of course this company does not warranty their covers or fabrics. I'd gladly take my money back because the only reason I bought this couch - the liquid stain resistance - literally went down the drain.

This couch is INCREDIBLE and even better than we imagined! We were in the middle of a cross-country military move and decided that it was time to get a new couch. We had been thrifting couches over the past few years and nothing was hitting the mark. We realized that we needed to invest in a quality couch and when my wife stumbled upon this one (thank you Tik-Tok), we were sold! When I called about the couch, I reached the Las Vegas location and got in touch with Cameron. He was polite, respectful, and helpful, and made it easy for us to place our order to line up with our move from SC to CA. He answered every question we had and put us at ease with our order! Fast forward to right before our move and we got the notice that our couch would be ready to ship. We were stoked! The only issue was that the shipment was ready over a week early. Thankfully, Monique and Drew were able to help us delay the shipment after we confirmed the address. Unfortunately, during our trip, the shipment ended up getting sent before we arrived, but we were able to coordinate with the FedEx driver for the drop-off at our new home. Even though there was a hiccup, the customer service team (thanks again to Drew and Monique!) was incredibly respectful and understanding, and they did everything they could to help us out! When we arrived, I began piecing together the couch as quickly as we could. It took me about an hour and a half to get it done, which included watching the tutorial video on YouTube twice, unboxing, etc. I put together the entire 6-seat modular sofa on my own while my wife took care of unpacking our kitchen and bedroom boxes. I highly recommend having two people for assembly, but you can still get it done with one, though the corner seats are a little tricky with lining the holes up. Now for the couch review... We've only had this couch for two days and WE LOVE IT! It is cozy, durable, stylish, and easy to maintain/clean. We have a 4-year-old cat and a 6-month-old French Bulldog that are putting this couch through the FULL TEST, and it has passed with flying colors. Our cat got into the chimney and ended up getting several black spots onto the pure white fabric, but it only took a Lysol wipe and warm water/paper towel to clean them up! We all love how comfy it is and plan on using it for many sleep-in move nights and as a guest bed for our friends/family. If you're in the market for a QUALITY and COMFY couch... YOU NEED THIS COUCH!