613 OriginalsReviews of 613originals.com

I understand that part. But as a unsatisfied costumer you should be able to work something out as there is a big lost that I won’t be able to use and I have to find another vendor to work with me. I will be making a bad review about you guys and post some of the work of how shirts comes out. Really bad quality I sand to diferente company same png file and and Quick Transfers did really good job

Hands down the best quality screen print transfers and even better customer service! 613 will truly do what they can to assist the success of your business! THANK YOU 613!

I recently had the pleasure of working with 613 Originals for my printing needs, and I must say, their customer service and the quality of their DTF prints were absolutely exceptional! From the very first contact, their team was prompt, friendly, and highly knowledgeable. They patiently guided me through the entire process, answering all my questions and ensuring that I understood each step involved in the DTF printing technique. Their professionalism and attention to detail truly impressed me. When it came to the actual DTF prints, I was blown away by the outstanding quality. The colors were vibrant, sharp, and precisely matched the original design. The level of detail and clarity in the prints exceeded my expectations, resulting in stunning and eye-catching final products. I received numerous compliments from my clients, which further validated the superior quality of the prints. Furthermore, the durability of the DTF prints has been outstanding. Even after multiple washes, the colors remain vibrant, and the prints show no signs of fading or cracking. This speaks volumes about the excellent materials and techniques used by 613 Originals. I cannot recommend 613 Originals enough for their exceptional customer service and the top-notch quality of their DTF prints. They have proven themselves to be a reliable and trustworthy partner, and I look forward to working with them again in the future. Thank youn for your outstanding service and delivering a product that exceeded my expectations! Best regards,

Rick and Cassidy are hands down my favorite there are so helpful and they answer all the questions that I have. I appreciate the time they take to walk me through each step of whatever project I am working on. I would certainly recommend them and I have recommended them. I look forward to future products and projects.

I had left my original review of 613 Originals on 10/1/21. 613 replied to me almost a year & a half later on 2/26/23. They apologized for their issues & invited me to give another chance. I updated my original review to reply & then sent them an email. I was then contacted back & was willing to give this company another shot. I went to delete my updated review, only to find out that 613 flagged my review because they viewed several phrases as "defamatory". I then noticed that my google review of theirs was taken down as well. What was defamatory? The fact that your company's owner cancelled my account after I was told someone would get back to me about the mistakes that caused me thousands of dollars? Or was it defamatory that I was also told that I shouldn't expect perfection when ordering from 613? I can provide the emails & voicemails. It's just more of the same with this company. You would rather hide what you did, than actually take any responsibility. Again, zero accountability & it starts at the top. Original Review: "613 started out great, but eventually went downhill. It started with getting a bad batch of transfers that were never printed right. It took 3 business days to get replacements sent to me & then I only received half. I had to wait another 3 days for the rest of the replacements to show up. The next issue, an equipment failure that stopped their production. I don't fault them on that, I understand. However, the way they handled it could have been better. The problem I had with it was that after I asked them if it would affect my order or should I make other arrangements, their sales people kept telling me that I would still have my stuff in time. As the days went by, my deadline got closer & I was continually told I would receive my order in time. I asked again to let me know if anything changes, this was I still had time to make other arrangements. The day before my job was due, they told me they were sending my order out & I would have it the next day. The next day arrives, but my order never did. They ended up giving my the wrong tracking number & my order never went out. That was a Friday & I had to wait until the next Monday to finally receive my order from them. Both instances delayed jobs I was doing. This past December & January I received 2 orders in a row that were the wrong color. both of which, I was told they weren't sure why the graphic artist took it upon themselves to change the colors. The 2nd order, I only received half the replacements. In June, I received 3 orders in a row where they shorted me in transfers, delaying all jobs I had in the process. The first order, they never sent the replacements out when they said they would & when they did, they sent it to the wrong address. That was again on a Friday & I would have to wait until Monday to get the replacements sent to the correct address. The 2nd order arrived on a Friday & I had to wait until the next Tuesday to get the replacements. The 3rd, both counts were off & half of which were short. I was told it was due to human error. If theese 3 were shorted, how much else is going out wrong? I was told they would have a supervisor contact me & explain why these issues continue to happen. Unfortunately, I only received a condescending email & voicemail from Joe Dotson giving my tracking info that I already had. All I wanted to know was why there were so many issues with my orders. I don't think that was too much for ask for. I'll take this as a sign that my business with them doesn't matter. Last week I ordered 3 color transfers & received transfers with only 2 colors. Someone in their art department took it upon themselves to change the art that I had uploaded & deleted one of the colors. Like every other problem I have had, I was told this would be addressed with mgmt to ensure this would never happens again. I had to wait until the next Tuesday for replacements. This replacements arrive & the colors are wrong. I contact 613 again to find out that there were issues on the press. You would think that this was something that you'd test first. I again have to wait 2 more days for replacements on something that I should have done a week prior. The 2nd set of replacements never arrive because they were sent to the wrong address. How does this happen??? I spoke with the owner, Frank Flannigan who told me they they have alot going on & process thousands of orders and these things don't usually happen. If I'm lookin for perfection then I might not be at the right company. wow, amazing sales pitch. I wasn't looking for perfection. I am jus looking to get what I paid for. I don't doubt that you're busy. I don't doubt that you're having trouble keeping people & add on the pandemic, I get that it's crazy. And to then tell me to order more to ensure that I get the corrected amount. It's clear there's zero accountability & it starts at the top."

My ink always arrives exactly as expected, with the art reproduction spot on. Shipping is fast, and the most reasonable shipping of any vendor out there - it can't be beat. Instructions are crystal clear and my finished product is stunning. If for some reason customer service needs to be contacted, they are quick to respond, professional, genuinely concerned and helpful.

613Originals has an amazing, helpful, responsive staff that helps with every aspect of my orders. I'm not a graphic artist, so I get things prepared as best I can. They give me tips and then I work on it again. Every order I've placed with them has exceeded my expectations! There is no reason for me to ever work with a different company on my transfers.

I received my samples quickly,thanks!! I have not used any samples yet, thanks they look great!!!