5MinSkinReviews of 5minskin.com

I used it for 8 weeks all hairbgrew back. Also glass peice missing from the end. Using it did not hurt but left burned skin a few days later. Could be because the glass was missing. Emailed them but no answer.

I noticed a charge on my account from this company for $179.00. I reported it to my bank they were to investigate. I then received a package from the account and i immediately marked it Return to sender I did not order this. My bank reported that I had benefited and allowed the $179.00 charge on my account!!!

The customer service has been responding very promptly. I had a defective device more than once and gotten replacement quickly. I’m happy there’s a convenient option to laser treat at home especially for mama with young kids.

Brought concerns up regards to defective and handled appropriately

I just wanted to revise my review. I first received this email (below) asking me to leave feedback and as you can see it promised a gift. But after leaving the feedback they emailed saying no gift/$ was available! Here’s what they had in their email: We were wondering if you could leave a short feedback. Your feedback would really help prospective customers to feel more confident in choosing us. In return, we would like to offer one of our skincare products such as moisturizer or scrub, or hyaluronic acid as a nice incentive for your review. We can also offer a $20 refund should you wish to have it instead.

It only worked once and then I never got it to work again. It did take quite a while to get a response back, but hopefully they send me another one and if it works, and I will be satisfied

Support staff was very accommodating and resolved my issue promptly. Thank you

The package I got was missing a serum, but the issue got resolved within hours. I am a the very beginning of my skin treatment, but I have a good first impression of the company's customer support