5MinSkin Reviews | Read Customer Reviews of 5minskin.com

5MinSkinReviews of 5minskin.com

2.6376 reviews
Salons & Clinics

5MinSkin

About 5MinSkin

Permanent Hair Removal: Noticeable reduction is seen within a couple uses, & full results after less than 12 uses.Works for Everyone: Completely safe on all skin tones & hair colors. Works by removing blonde & dark hair at the root via the pigment, so 5minskin cannot eliminate grey hairs.Once Per Week: Full-body laser hair removal sessions are done in just 5-10 minutes, once per week. Save Money: Never make a hair removal appointment again. No replacements or refills needed.Convenient: Anyone can use the 5minSkin handset safely from head to toe including upper lip, chin, underarms, legs, arms, and bikini area.Fast & Easy: So easy to use you can treat any body part in minutes.Safe & Painless: 5minSkin's clinical grade handset is safe for at-home laser hair removal, giving you lasting smooth results - when treating close to the eyes we recommend using the provided eye protection.

5MinSkin (5minskin.com) has 376 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.

Also known as: 5minskin.com
Website: 5minskin.com
Category: Salons & Clinics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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5MinSkin reviews

376 approved reviews, newest moderated first

Ann W.
Aug 17, 2024
summer vacation
I just got back from summer vacation. I have an email from your help desk indicating that I do not know how to turn the system on!!! This is my second system and this one lasted much shorter than the first one. Then to have someone tell me that I don't know how to work it!!! Ann Waananen 9965 N 101st Street Scottsdale, AZ 85258
Response from 5MinSkinAug 18, 2024
Dear Ann, Thanks for the time you took to share your feedback. As per checking our agent kindly asked you to share evidence of the defective device. In case your device is defective as you mentioned, we will send you a replacement at no cost to you or a full refund. Also, you can always email us at [email protected] or give us a call for a faster resolution at +1 (888)-860-1504 We hope to hear from you soon, Kind regards, 5MinSkin Team
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Alice
Aug 9, 2024
People should know before purchasing…
People should know before purchasing that there are more skin color/hair color combinations that are NOT recommended than combinations that are. Mine was not recommended and the potential burns described were enough to dissuade me from trying. People should also know that options for return refund are: 1) Give to a friend for 0% refund 2) Return for 100% online store credit 3) Return for 90.7% refund (to cover restocking), takes 3 days after you deliver to UPS.
Response from 5MinSkinAug 22, 2024
Dear Alice, We are sorry for your unpleasant experience and we would like to look into this matter in more details. At 5MinSkin we are committed to providing best solutions as well as customer experience. Since we have not received more details from you, we would encourage you to email us at [email protected] or you can reach out to us via phone at +1 (888)-860-1504. Sincerely, 5MinSkin Team
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Connie S.
Aug 8, 2024
I love 5minskin
I love 5minskin! It really works to get rid of unwanted hair anywhere, simple to use as well! I am in week 7 and I no longer have to shave my legs between sessions. Thank you 5minskin!!!
Response from 5MinSkinAug 9, 2024
Dear Connie, Thanks a lot for your great review. We appreciate you choosing 5minskin. We are happy to have you as our customer. Sincerely, 5MinSkin Team
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Alyssa H.
Jul 30, 2024
I do not wish to keep this product
I do not wish to keep this product. I want a full refund and return instructions which the company is ignoring me completely and not responding. I have sent at least 5 emails requesting return information and I've gotten no response on that.
Response from 5MinSkinJul 31, 2024
Dear Alyssa, We apologize for this unpleasant situation We checked and can confirm that we responded to your email that you sent sometime earlier. You may want to check your spam folder because emails may land there Should you have any additional questions, we are happy to assist you. Kind regards, 5MinSkin
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Theresasmith
Jul 29, 2024
Answered my questions quickly & we’re…
Answered my questions quickly & we’re very helpful in their responses.
Response from 5MinSkinJul 30, 2024
Dear Theresa, Thanks for your great comments and thanks for choosing 5minskin We are happy to have you as our customer. Sincerely, 5MinSkin Team
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HB
Jul 24, 2024
J'ai passé commande puis essayé…
Merci au service client pour ça réactivité. 😁
Response from 5MinSkinJul 26, 2024
Dear Hanane, We are sorry for your experience. We apologize for the inconvenience this may have caused. There could be some misunderstanding while preparing your order in our warehouse. We checked your order and we can confirm that a full refund was sent to you. Should you require any further assistance, please do not hesitate to contact our support. Sincerely, 5minskin Team
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judith C.
Jul 24, 2024
Very quick to take money
Very quick to take money, and took 3 weeks to arrive in the UK, very slow on responding to emails asking to return. Web site says that the product is suitable on all types of skin and hair but on receiving the item the guidelines quite clearly state that the product won't work on light or grey hair. Emailed asking to return item but still no response. Ok have since had a response and they are willing to refund my money with a 10% deduction as a restocking fee. When the money has been refunded I will update this review accordingly.
Response from 5MinSkinJul 25, 2024
Dear Judith, Thanks for the time you took to share your feedback. We will take it into account in order to grow and get better for our customers. Should you have any additional questions, we are happy to assist you. Kind regards, 5MinSkin
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MJ
Jul 24, 2024
I got a quick response which was nice.
I got a quick response which was nice.
Response from 5MinSkinJul 26, 2024
Dear customer , Thank you so much for your wonderful review! Should you need any support, do not hesitate to reach out to our support team. Sincerely, 5minskin Team
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