5MinSkin Reviews | Read Customer Reviews of 5minskin.com

5MinSkinReviews of 5minskin.com

2.6376 reviews
Salons & Clinics

5MinSkin

About 5MinSkin

Permanent Hair Removal: Noticeable reduction is seen within a couple uses, & full results after less than 12 uses.Works for Everyone: Completely safe on all skin tones & hair colors. Works by removing blonde & dark hair at the root via the pigment, so 5minskin cannot eliminate grey hairs.Once Per Week: Full-body laser hair removal sessions are done in just 5-10 minutes, once per week. Save Money: Never make a hair removal appointment again. No replacements or refills needed.Convenient: Anyone can use the 5minSkin handset safely from head to toe including upper lip, chin, underarms, legs, arms, and bikini area.Fast & Easy: So easy to use you can treat any body part in minutes.Safe & Painless: 5minSkin's clinical grade handset is safe for at-home laser hair removal, giving you lasting smooth results - when treating close to the eyes we recommend using the provided eye protection.

5MinSkin (5minskin.com) has 376 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.

Also known as: 5minskin.com
Website: 5minskin.com
Category: Salons & Clinics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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5MinSkin reviews

376 approved reviews, newest moderated first

Amy L.
Dec 27, 2024
No product STILL
Like a lot of others. December 5th purchase. Still no product. Tracking information isn't valid. Email responses just say they're "sorry for delays" and it's in transit. Few days it'll be here each time. It's been a month and still nothing. Starting to feel it's a scam.
Response from 5MinSkinJan 6, 2025
Dear Amy We are sorry for your unpleasant experience and we would like to look into this matter in more details. At 5MinSkin we are committed to providing best solutions as well as customer experience. Since we have not received more details from you, we would encourage you to email us at [email protected] or you can reach out to us via phone at +1 (888)-860-1504. Sincerely, 5MinSkin Team
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Jj J.
Dec 27, 2024
I would never recommend this product…
I would never recommend this product and would never buy from them again (5minskin). I ordered it on November 29 for a Christmas present. Their website claims you would get your item in 2-4 days, Christmas is now over and no item was delivered. Their customer service is also horrible, you can’t talk to anyone. They also got their money right away! This is unacceptable!!!😡😡😡 Update: Finally got my order after a month later and it was incomplete. I emailed them right away to tell them and up to now no reply or email back from them. Like I said before, their customer service is horrible. I would necer order from them again. I should call my credit card company and dispute the charges. 😡😡😡😡😡
Response from 5MinSkinJan 6, 2025
Dear customer We are sorry for your unpleasant experience and we would like to look into this matter in more details. At 5MinSkin we are committed to providing best solutions as well as customer experience. Since we have not received more details from you, we would encourage you to email us at [email protected] or you can reach out to us via phone at +1 (888)-860-1504. Sincerely, 5MinSkin Team
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Rita
Dec 23, 2024
Product not received and no information available about its whereabouts
I ordered my product (Order #S174392) on the 11.12. 24 and on the 17.12.24 still hadnt received any update on the status of my order. After emailing the company, they answered the next day saying that they enquired the warehouse and would update me as soon as they would hear from them. On the same day, i also got another email with a tracking number for CNE express. However, since that day, I havent received any update about the whereabouts of my product nor have i received any email from 5minskin (today: 23.12.24). This was supposed to be a Christmas gift. I am very disappointed with the service provided. If they do not contact me in the next days i will also contact my bank to retrieve the money. It sounds like a scam to me too!
Response from 5MinSkinDec 31, 2024
Dear Rita, Thanks for the time you took to share your feedback. Due to high-volume orders from our sale, we experienced some shipping delays and your order will take a little longer than usual to ship out. I am very sorry for this delay and any inconvenience it might cause. Please know that we’re doing everything we can to get your order out as soon as possible. Please do not hesitate to reach out to our support at [email protected] or via phone at +1 (888)-860-1504 Sincerely, 5MinSkin Team
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Roger
Dec 20, 2024
Where is my 2 orders???
I ordered 2 items on Dec 8th and they advertise fast 2 to 3 days shipping. Here it is Dec. 19th and still nothing, I have emailed them nothing, I've called their so called support and left at least 5 messages, Nothing!! I almost feel it is a scam. If I don't hear anything by 21st gonna contact credit card company. Ordered it for a Christmas present. Well finally got my order on 23rd
Response from 5MinSkinDec 26, 2024
Dear Roger, We sincerely apologize for the delay in shipping your order. We understand how important it is to receive your purchase on time, and we regret any inconvenience this may have caused. We’re glad to hear that your order has now reached you safely. Your patience and understanding mean a great deal to us, and we truly appreciate your trust in our services. If you have any questions or need further assistance, please do not hesitate to contact us at [email protected] or give us a call for a faster resolution at +1 (888)-860-1504 Kind regards, 5MinSkin Team
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Shirley M.
Dec 19, 2024
Where is my order?
I ordered the item on 01Dec, order S170201. I have not received the item yet. I've called the number on their web site, never get to speak to a representative just can leave a message. Never getting a return call. I've emailed only to receive a generic response. so very disappointed...
Response from 5MinSkinDec 26, 2024
Dear Shirley We want to sincerely apologize for the delay in shipping your order. Your order has shipped, however, and is currently In-Transit, so you should receive it within the next few days. We truly value your patience and understanding during this time. If you have any questions or need further assistance, please do not hesitate to contact us at [email protected] or give us a call for a faster resolution at +1 (888)-860-1504 Kind regards, 5MinSkin Team
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James K.
Dec 17, 2024
I ordered a product 12/4/24
I ordered a product 12/4/24. No response from company forced to down load an app to track. It says will be shipped with 2 day free shipping it’s not been shipped. Multiple emails multiple phone calls. No response. WTF I will never order from them again! Too bad can’t do negative stars
Response from 5MinSkinDec 19, 2024
Dear James We are sorry for your unpleasant experience and we would like to look into this matter in more details. At 5MinSkin we are committed to providing best solutions as well as customer experience. Since we have not received more details from you, we would encourage you to email us at [email protected] or you can reach out to us via phone at +1 (888)-860-1504. Sincerely, 5MinSkin Team
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veselipastir
Dec 17, 2024
Scamming site with fake product reviews .
On the pages of this scamming site is written they send items 7-10 days . Shipment wasn't sent for 2 weeks . After i complained i haven't received item they've just sent mail with tracking number . Package with 0.01kg wight was sent day after complain and will take one month to reach my address . Stay away from these sites or products.
Response from 5MinSkinDec 19, 2024
Dear customer We are sorry for your unpleasant experience and we would like to look into this matter in more details. At 5MinSkin we are committed to providing best solutions as well as customer experience. Since we have not received more details from you, we would encourage you to email us at [email protected] or you can reach out to us via phone at +1 (888)-860-1504. Sincerely, 5MinSkin Team
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Евгений
Dec 15, 2024
I recently placed an order on your…
I recently placed an order on your official website for the 5minskin photoepilator. However, I received the wrong item – a Pelcas Mini Dermaplaning Tool – instead of the product I originally ordered. Order Details: Order Number: [S166100] I contacted customer support, and they replied that they would soon send me the correct order. However, it has been almost two weeks, and there is still no update. Customer support is no longer responding to my emails, and I received the wrong order.
Response from 5MinSkinDec 18, 2024
Dear Yevhen I apologize for the inconvenience caused by receiving the incorrect item. We will promptly arrange for the correct product, to be shipped to you. Please do not hesitate to reach out to our support at [email protected] or via phone at +1 (888)-860-1504 Sincerely, 5MinSkin Team
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