4Patriots, LLC is an old-fashioned American success story. The company came to life at our kitchen table in Nashville, Tennessee with a notepad and pen. We had decided the soulless life of corporate America wasn’t for us, and that we wanted something more. We wanted to build something real; something that could really help people and provide real solutions to the problems that we, our families and our friends, encountered every day.Living on a shoestring budget, we used our savings to get started with our very first product, one that we knew could impact many people’s lives and get them on the road to greater self-reliance. We invested any profits we made right back into the company so we could continue to grow our business without borrowing a dime, and that’s how we continue to do business today.It might have taken us a little longer this way, but at the end of the day we’ve been able to build a thriving company that treats our customers and employees right.Today, not only do we offer a wide variety of great products that help our customers be more self-reliant and independent, but we’ve also been able to provide full-time jobs for over 200 people (and we’re still growing!). We feel blessed every day to work with such a dedicated team and to be able to impact the lives of so many people.At 4Patriots, we champion freedom and self-reliance. This is our core purpose and our mission.So how do we do it?We offer high-quality products that help our customers become more self-reliant and prepared.We follow the Golden Rule. Put simply, we treat our customers the way we would want to be treated.We strive to be a great place for great people to work.
4Patriots (4patriots.com) has 537 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
4patriots.com
Website
4patriots.com
Category
Fruits & Vegetables
Location
Nashville, Tennessee
Listed on Five Star Index
2026
About these reviews
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The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
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I think this company for the integrity and the honesty that they have and their products are very worthwhile
The products have been as described. The food taste good. The canned beef taste just like pot roast delicious. The other items I’ve ordered worked properly and I really like the combination packages that they have in the specials that they run. I like the response I get when I contact Customer Service. I appreciate this company and I believe they are accurate and honest.
Response from 4PatriotsMar 3, 2026
Hello,
Thank you so much for your kind words — this truly means a lot to our entire team.
We’re especially glad to hear you’ve been happy with the quality of the products (and that the canned beef hit the mark — “just like pot roast” is high praise!). It’s great to know the combination packages and specials have been a good fit for you as well.
We also appreciate you recognizing our Customer Service team. They work hard to provide clear, honest support, and your feedback encourages us to keep that standard high.
Thank you for placing your trust in us. We’re grateful to have you as part of our community.
AH
anna H.
I have a power cell phone charger from…
I have a power cell phone charger from 4 patriots… it doesn’t charge with the solar charger… pretty worthless since you buy it for when the electricity is out
Response from 4PatriotsMar 3, 2026
Hello,
We’re very sorry to hear that your Power Cell isn’t charging as expected — especially since the whole point of having it is for emergency situations. We understand how frustrating that must feel.
In some cases, solar charging can be slower than expected, depending on sunlight intensity, panel angle, temperature, or whether the internal battery was fully depleted. If the unit doesn’t receive direct, strong sunlight, it may appear not to charge at all. That said, it absolutely should be able to take a charge under proper conditions, and if it’s not, we want to look into it.
We’d appreciate the chance to troubleshoot this with you and determine whether the unit may be defective or if there’s a quick fix. Please reach out to us at [email protected] with your order information and reference this review so we can assist you directly.
We want you to feel confident in your emergency equipment, and we’re here to help make that right.
SR
Scott R.
My generator was delivered with a part…
My generator was delivered with a part loose inside it. I call them and said it needed to be replaced. It took almost 5 days to get the return package. I sent it back the same day. The recieved it back a week ago and they said the replacement was to ship yesterday but I have not received any tracking information.
The bottom line support was always friendly and helpfull but the time it is taking to get the replacement is just unacceptable. In additiion their communication about the process is the worse I have seen in alone time.
In hind sight I would not purchase from them and not be buying anything else from them
Response from 4PatriotsMar 3, 2026
Hello,
Thank you for taking the time to share your experience. We’re very sorry your generator arrived with a loose part — that’s not the condition it should have been delivered in, and we understand how frustrating the replacement delay has been.
While we’re glad to hear our support team was friendly and helpful, you’re absolutely right that responsiveness and clear communication are just as important. Waiting on return materials, then a replacement, and not receiving tracking information when expected would test anyone’s patience. That’s not the experience we aim to provide.
We would really like to look into the status of your replacement shipment right away and make sure you receive accurate tracking details. If you’re willing, please reach out to us at [email protected] with your order number and reference this review so we can personally follow up.
We appreciate your honest feedback — it helps us improve — and we hope to have the opportunity to make this right.
DL
Debora L.
I went to charge my 2 sidekicks
I went to charge my 2 sidekicks, mini solar generators, and they would not charge. So when being threatened with power failures due to ice storms, the purpose in having the sidekicks was lost when they did not work.
Customer service went out of their way. To let me know that they were not going to take responsibility to repair or give me a refund. They even had the audacity to ask me for the last name of the person who sold me the products.
How the heck would I know.
I tasted some of their foodbit was horrible so Ibthrew it away.
Now I'm debating if there was any point at all into buying their twenty five year food because i'm not sure it lasts for twenty five years.I'm not sure it lasts for a year. Customer service also gives you a false sense of superiority. When they talk to you and they're telling you that they're going to try and fix the matter.But they've no intentions of it.
They are absolutely are not living up to the standard of trust that we placed in them when we purchased their products instead of somebody else's.
Don't buy their products any of them. They're horrible and they don't work
Response from 4PatriotsMar 3, 2026
Hello,
We’re very sorry to hear about your experience — especially with severe weather concerns involved. When you prepare for potential power outages, you should be able to rely on your equipment with confidence. We understand how upsetting it must have been to discover your Sidekick units wouldn’t charge when you needed them.
Charging issues can sometimes stem from the outlet source, charging cable, battery protection mode, or storage conditions — but regardless of the cause, you should never feel brushed off when seeking help. We’re also sorry if any part of the interaction — including being asked for sales details — came across as frustrating or unnecessary. That question is typically asked to help locate the order in our system, but we understand how that could feel unreasonable from your perspective.
Regarding the food products, we stand behind our long-term storage standards when items are stored properly. Taste is, of course, subjective, but quality and shelf-life claims are backed by testing and packaging standards. If you received anything that seemed off, we would absolutely want to look into that.
We don’t want any customer to walk away feeling unheard or misled. If you’re willing, please contact us directly at [email protected] with your order information and reference this review. We would appreciate the opportunity to review your case again and see what can be done.
Your trust matters to us, and we take concerns like yours seriously.
WC
William C.
Do lots of research on solar generators before buying!
My wife read to me the review by the electrical engineer, and our 1800w generator had the same problem. AC inverter was shot. So we wrote customer service, and they basically said nothing they could do, take it to a shop. I was telling my wife, the proper thing those scammers should have done, not necessarily replace our unit—I think it was $2000, if memory serves me—but to give us a discount of what we paid, towards a new generator, and we would have paid the difference. They refused it. What we should have done was read the reviews before we bought anything from them. I am disgusted because they use the word “patriot” in their name, and being a Vietnam veteran, I thought it was a legit company that we could trust. Unfortunately we got scammed.
If you by any chance have any problems with yours, and you live in the same city that company is located, you can go to the small claims court. Our small claims court in Texas will cover up to $5000 that we can make a claim on, and what’s required for us, after we apply to the court, send them a registered letter, giving them 14 days to ratify your claim with the company. And if they don’t, you can seek litigation with them at the small claims court. You can get a lawyer to represent you or you can represent yourself. Now here in Texas, if you don’t hear from them in 14 days, the small claims court can put a lien on their second property until they reimburse or ratify the situation. So if you live in the same town, don’t discredit this situation. Small claims courts can help you. Just have them send a registered letter to the main CEO of 4Patriots. I hope that your courts are the same as ours. I’ve used them in the past, and it worked to my favor. My consolation though they screwed us, is that God knows what they did, lol, and they’re going to answer to him for it.
Response from 4PatriotsMar 3, 2026
Hello,
First, we want to sincerely thank you for your service. We’re truly sorry to hear about your experience, and we understand how frustrating and disappointing it must have been — especially after making such a significant investment.
An inverter failure is absolutely not the experience we want any customer to have. While some issues can require third-party repair depending on timing and warranty status, we never want anyone to feel dismissed or unheard when they reach out for support. That is not the standard we aim for.
We also want to be clear: we are not scammers, and we stand behind our products. If there was any miscommunication about available options — whether warranty coverage, repair assistance, or goodwill accommodations — we would very much like the opportunity to review your case again.
Please reach out to us directly at [email protected] and reference this review. If you’re willing to share your order information, our team will personally re-examine what happened and see what resolution may still be possible.
We value veterans, we value our customers, and we take concerns like yours seriously. Thank you for bringing this to our attention.
DL
Don L.
They sell a BATTERY as a generator when…
They sell a BATTERY as a generator when it does not produce charge it just stores it, the solar panels charge the battery.. fine solar / battery system NOT a generator.
Response from 4PatriotsMar 3, 2026
Hello,
Thank you for sharing your feedback. We understand your concern and appreciate the opportunity to clarify.
You’re absolutely right that the unit itself stores power, and when paired with solar panels, the panels are what generate the energy while the battery stores it for later use. In the portable power industry, the term “solar generator” is commonly used to describe a system that includes a battery power station combined with solar charging capability — but we understand how that terminology can feel misleading.
Our goal is always to be transparent about how our products function, and we clearly outline in our product descriptions that the unit is a battery storage system that can be charged via solar panels, wall outlet, or other power sources.
We appreciate your feedback and will continue working to ensure our product descriptions are as clear as possible. If you’d like to discuss this further, we’re happy to help.
AM
Ann M.
1st off I was a sucker for the newest…
1st off I was a sucker for the newest 2500x! 2nd the solar panels are the worst I've ever used! My little 300 power has a better solar panel than 4Patriots, and no, it's not a 4Patriots.
Both panels together have never given me 200w's NEVER, the most I've seen 75w's, that's BS. As for no sun, then no wattage, Um, it said even without sun it would still give something.
I have searched high and low for reviews not connected to 4Patriots and really this is the only place I found and it's still attached to 4Patriots.
The solar panels suck, but I do love the generator.
Response from 4PatriotsFeb 27, 2026
Hello,
Thank you for taking the time to share your honest feedback. We truly appreciate it.
First, we’re glad to hear you’re loving your 2500X generator. That means a lot to us. At the same time, we’re very sorry to hear the solar panels have not met your expectations. That’s understandably frustrating, especially when you were excited about upgrading.
Solar panel performance can vary significantly based on factors such as sun angle, cloud cover, temperature, panel orientation, and even cable connections. That said, consistently seeing output far below expectations is something we’d absolutely want to look into. While panels can still generate some power in indirect light, full wattage ratings are based on ideal direct-sun conditions, and if you’re not getting anywhere close, we’d like to help troubleshoot that with you.
We also understand the concern about finding unbiased reviews. Transparency matters to us, and feedback like yours helps other customers make informed decisions and helps us improve.
If you’re open to it, please reach out to us at [email protected] with your order number and “Trustpilot Review” in the subject line. We’d love to walk through your setup, confirm everything is functioning properly, and make sure you’re getting the performance you should.
Thank you again for sharing both the good and the not-so-good. We’re here to help.
TP
Tammy P.
No electricity
A stellar product. You don't have to plug it in. It works by gravity. You fill it, the water goes through the filters, and you have clean water. You replace the filters once a year. It was about $300.00 dollars without the filters. The filters are about $79.00 a piece. Yes they are pricey, but worth it. I plan on buying a stainless steel jug to put water in. In case shit hits the fan, I'm ready. I stock food as well. I am very happy with my purchase.
Response from 4PatriotsFeb 27, 2026
Hi there,
Wow! Thank you so much for the incredible 5-star review! ⭐⭐⭐⭐⭐
We’re thrilled to hear how happy you are with your gravity-fed water system. You summed it up perfectly — no electricity, no complicated setup, just reliable filtration you can count on. That peace of mind is exactly what we hope every customer feels.
We also appreciate you calling out the filter investment. While they are a premium component, they’re designed to deliver dependable performance and long-lasting value. It’s great to hear you feel they’re worth it.
It sounds like you’re building a solid preparedness plan. Adding a stainless steel jug is a smart move! Having clean water and stocked food on hand truly makes all the difference when it matters most.
Thank you again for choosing 4Patriots and for taking the time to share your experience. We’re grateful to have you as part of our community!
