Andrew C.
Bogus reviews that they charge for
I retained them for bankruptcy leads. They sent literally no actionable leads. Literally ALL leads were for something else or they never called back or answered calls. When I asked for a refund, which they allow for under apparently limited circumstances (more limited than they purport) they refused and just took 200. When I asked for a refund they said too late. Don't trust these people. They lack the integrity to do the right thing.
Response from 4LegalLeads.comMay 5, 2021
Hello Andrew, I'm sorry that the Bankruptcy leads you received were not ideal. We do our best to make sure contact information is accurate and that real people are submitting real time requests. Of your 8 total leads, we credited you back for all 4 leads that you requested through the system even though "no contact" is not technically an eligible return reason. Often we see contact is made just after that point due to the schedule of the person requesting legal help. Your remaining 4 leads, while outside the 5 day return window, we offered to take to our Verification/Quality Control manager in order to make additional exceptions for you but you refused and simply asked for a refund of your remaining balance. And of course, separate from returns for invalid leads within the 5 day return window, we always offer prorated refunds as an option to all of our clients should it ever be requested. I'm sorry your experience with the small sample of leads was not on par with our average customer experience. We wish you well.