4LegalLeads.comReviews of 4legalleads.com

Response from 4LegalLeads.comFeb 29, 2024

Hi Ernie, thank you so much for the shout out! What are you hoping to be able to adjust within your portal? We have found that if we allowed everyone to update filters within their portal, too many mistakes would occur and firms would get leads they weren't intending to receive. As you said, we are VERY speedy with updated and it's easy for you to contact us via [email protected] or 888 847 4437

Response from 4LegalLeads.comOct 18, 2023

Hello Roon, Please email me at [email protected] so I know which account this is in reference to. While converting 1 out of 14 isn't bad, I'd love to get your account up from a 7% conversion rate. The best way to do this would be to make sure you are requesting credit for invalid leads and updating the Status of all leads so that we can get you MORE leads like the one that converted for you. Consider what that 1 lead generated for your firm. Did you make more than $2,450 (the cost of 14 leads? I would love to connect with you to see what we can do to get you even more leads that convert.

Response from 4LegalLeads.comSep 7, 2023

Thank you, Bryan, for your honest assistment. We utilize return requests and Status updates of leads that convert to optimize the campaigns to get you more and more leads that convert over time.

Response from 4LegalLeads.comJul 7, 2023

Update: Hi Stacy, I'm so glad your experience is looking up. If you get a lead who is already represented, it's very easy to get credit. The reason you would get a lead like that is if the person provided inaccurate information when originally submitting their request. I will have Chantelle reach out to you again about any invalid lead that slip through the filters. ---- Hi Stacy, I'm sorry you are having such a difficult time. I see that you requested credit for 1 invalid lead and it was granted. If you meant to request credit on other leads we would like to assist you in that process. Please reach out to [email protected] and I will also have Chantelle reach out to you right away. While the portal is quite intuitive, it may not be straight forward for all so I will have Chantelle reach out to you and walk you through your backoffice. She will show you where you can pause and unpause your account, where to request credit and how to do so, and she is incredible at offering best practices when it comes to converting the leads! You may even want to experience the prequalified live calls! Chantelle will be in touch.

Response from 4LegalLeads.comJun 14, 2023

Thank you Diane for the almost 5. We do filter leads and prequalify calls from the perspective clients for whether or not they are currently represented. Sometimes they don't remember, in answering that question, that they have a legal plan membership. As far as the consumer having a problem with the company that provides this membership, that is unfortuantely not something we have control over.

Response from 4LegalLeads.comOct 13, 2022

Hi Mary, thank you so much for your kind words. We love our longtime partnership with you and we love that you have seen so much success! We will certainly see what we can do to shorten our "within 5 business day" processing time for return requests. Often we are able to process returns much sooner but we will continue to work to quicken this process.