4imprintReviews of 4imprint.com

Bad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsBad quality curtainsThat was 3 months ago. When I sent them email no response from them at all and i did homework on this company and i found their help nu which was customer service representative was very polite he help me out in getting my order amount back Buttheir contact info²¹⁴⁻⁵⁰⁶⁻¹¹⁸TWO on the date 19-10-2021I will never do business with them again. I will never do business with them again.Do not buy!!! I wish I would have read the reviews!!!Do not buy!!! I wish I would have read the reviews!!!Do not buy!!! I wish I would have read the reviews!!!Do not buy!!! I wish I would have read the reviews!!!Do not buy!!! I wish I would have read the reviews!!!Do not buy!!! I wish I would have read the reviews!!!Do not buy!!! I wish I would have read the reviews!!!Do not buy!!! I wish I would have read the reviews!!!Do not buy!!! I wish I would have read the reviews!!!

We needed 2 separate items printed in a hurry so I deliberately selected items that were in stock in their 24 Hour Rush category. I approved the proof for each item separately and thought we all set. Wrong. I was notified DAYS LATER for each item that they were not in stock. Why wouldn't you confirm the inventory BEFORE I proofed the item?? And why days later? What happened to the 24 hour part? This is really leaving a bad taste in my mouth because we needed these items rush printed and shipped and here we are with no items even being printed.

I've had poor service and been let down by 4Imprint in the past, but stupidly tried them again recently. They not only let me down on the main product I ordered, leaving me in a real bind with a client, but outrageously they also retrospectively altered the 'in stock by' date on their website and then blatantly lied to me, telling me I'd got it wrong! Luckily I had screenshot the original listing to show my client. When the two products I did order finally arrived, one which cost me £90 contained the receipt from 4Imprint's own chain supplier, I assume by mistake, as the receipt was for £14!! And it was clear why, absolute low quality rubbish. Furious! Also, I can only assume it's a lousy company to work for as staff are generally, rude, snide or dismissive. 4Imprint are just the worst. Completely unreliable, rude, lying, overpriced shysters. FYI if you are in the UK and need pens try pensunlimited.co.uk (same products as 4Imprint, vastly better service) and if you need branded merchandise try ethicstar.com (a smaller company but good range and great to deal with).

I work for a large pharma company and our division was having a relaunch of a new logo where we asked 4Imprint to brand 4 items. Only one was delivered as ordered. It took over a week for their initial response to our request. We should have known then. Numerous emails, planning meetings where the vendor no showed virtually even though we hung on the line over 20' waiting. Several proofs and mock-ups with errors we corrected. Ultimately it too them so much time to get things correct and to respond to us that we were going to miss our deadline for the team to receive materials by the meeting. Then last minute they tell us that the 2 shirts we requested the embroidery on weren't even available and they could only do 1 color of thread for the embroidery. WORST was that we ordered customized fun printed socks and they sent all 100 of us blue men's baseball uniform socks!

Called to get some information about how the order process works and the guy couldn't wait to get off the phone with me. In fact, he didn't even wait for me to thank him at the end before hanging up. 4imprint, you need to work on how your employees communicate with customers. Won't be ordering from them.

Very bad costumer experience. Lady on the phone very rude and not helpful. She definitely doesn’t want the business to run. Shocking service.

This promotional products company is amazing. I ordered pens twice and I'm very satisfied with the products. The staffs are very kind and helped me a lot.

I work with dozens of vendors for my business, and I have never had as much frustration as working with 4imprint. They emailed me to tell me my item was out of stock 2 weeks after I placed the order, and 2 months later I am still waiting for them to come in stock, which keeps getting delayed by the estimated delivery date. Not only that, they are shipping my order in various packages with absolutely no indication of what's coming in the order, so I'm forced to wait until it shows up at my door to see what's been printed. The departments obviously do not have good communication with each other, and while every business is effected by supply chain issues, I've never worked with a vendor with such abysmal estimated turnaround times. I could go into more detail of this horrendous process but I've wasted hours already dealing with them and I will never order from them again.