4allfamily.comReviews of 4allfamily.com

I had trouble with the shipping. They promptly sent a replacement order and were very receptive to my thoughts. Excellent customer service. I still have not used the product but will rate after doing so.

Although the postage time was long, once I contacted the seller the problem was attended to immediately. Thank you.

I had an issue with a voyager thermos and they were able to help me in a timely manner. I appreciate the excellent service.

The 2 products I purchased are of a very high quality and work efficiently. I have contacted Customer Service many times by email with various questions and the replies have been incredibly fast, even at the weekend. The Customer Service have a high level of product knowledge and always answer the questions and give a full explanation. I cannot fault them.

Thanks for promptly sending a replacement cord, it works perfectly.

Très bonne expérience avec 4ALL FAMILY. Le service client s’est montré particulièrement réactif, avec des réponses rapides, claires et professionnelles. J’ai commandé un mini réfrigérateur pour le transport de médicaments. Bien que je ne l’aie pas encore testé en situation réelle, les premières vérifications sont concluantes : l’appareil fonctionne parfaitement et semble de bonne qualité. Commande conforme et soignée. Une première impression très positive. A suivre IN ENGLSH : I had a very positive experience with 4ALL FAMILY. Their customer service was particularly responsive, providing quick, clear, and professional answers to my questions. I ordered a mini fridge for transporting medication. Although I haven’t tested it in real conditions yet, the initial check was successful — it works perfectly and feels well made. Everything arrived as expected. A very good first impression.To be continued ...

The help I received was not only cordial and attentive, but very considerate. I had hoped to get parts for the cooler that broke shortly after my purchase. However, being able to purchase another at a discounted price was a nice gesture. Thank you. One other note on the performance of the product. Last trip, I did an experiment. I have a temperature recording device I use. I left the cooler out after returning home to see how long it would hold an acceptable temperature. It was very reassuring to know that the temperature rise above 46°F with the gel pack did not happen until 38 hours later! This was mostly in 60 to 70° temperatures but I still find that performance above and beyond and way more than I expected. Thank you again for this wonderful device. I am very happy I found it.

Very happy with the service provided. All my queries were handled efficiently. Cannot fault the product or the service.