48HourPrint.comReviews of 48hourprint.com

Ordering and design were easy and delivery was FAST. The fabric logo banner looked GREAT! We can't wait for our next community event!

Ease of website, ease in ordering, good response, and delivered on time.

The advertisement on google was "250 notebooks for $79 something. I jumped on it and ordered the 250. When they came, it was 10-4x6 notepads!!!! I spent over $100 for 10 note pads with 25 pages. I have called and e-mailed with no satisfaction. It was crazy!!

Great products for the best price around, have ordered a few times now and LOVE them.!!!

Prompt, perfect, and great quality!

I printed 200 half-fold brochures with the special UV coating. The actual quality of the materials and the print was great. Be aware that the colors in the final print will have more saturation and contrast then the graphic you submit digitally. Looking back, I might have taken the contrast and saturation down a bit on the PDF I submitted online so that the colors were truer in the physical product. My biggest gripe was the 48hr turnover. I found myself in a tight timeframe: I needed materials for a conference I was attending. The conference was the Monday thru Wednesday in the next week from the day I submit everything (Thursday). I submitted Thursday, got everything approved on Friday, printing began on Friday afternoon. I received the final shipment on the next Friday, well after the conference was over. I'm not sure what aspect of the process was supposed to take 48 hours because in the end I got my stuff 8 days after I originally submitted materials (6 business days).

Bought a 4.5ft x 6 ft retractable banner from 48 Hour Print. On the second use of the banner, which was literally within a couple of weeks of receiving it the banner itself came separated from the roller in the base. Called to see if they had an option to have the banner repaired. I was basically told by customer service that once it was delivered and I received it , they were not responsible for any incidents of malfunction. So basically even if the banner came off the roller the 1st time I used it, they would not have done anything. So it gets better, the customer service rep said she could try to find a video that she could send me on how to repair it myself. My first thought was you have to be kidding me , but I said OK please send me the video. That was 2 days ago and I still have received no video in email. They cannot say they got my email wrong because, I get emails about every day encouraging me to buy something else from them. Well that is definitely not happening given the horrible customer service I have received so far.

Worst customer service experience ever. I ordered metallic thank you cards for my small business, and sent the design in promptly. I was instructed to make the areas to be metallic in a "cyan color." I did as instructed, and was as clear as possible that I was following the instructions for the cyan color to be where the gold metallic should go. The cards arrived, and they were in cyan metallic. Annoying, but luckily it wasn't an urgent order. I contacted their customer service about the issue and waited. And emailed again. And waited. And emailed again... And waited. After a couple weeks I finally called them and was given the runaround, saying someone would call me. Finally someone called, named Amber, and she admitted that she was wrong in confirming with the "design team" that cyan was the correct color. She admitted it was her fault, and I was just glad that 48HourPrint saw it that way. She asked me to send her a proof of what the card should look like, and I did. Then I was sent an invoice for the new order. When I again contacted customer service about this I was ghosted AGAIN for weeks. I continued to email with no response back. Then I got on their online chat and when I explained the situation I was told my "request was denied" and they ended the chat while I was still typing. So basically I spent over $500 on unusable cards because of their error which they refuse to fix. Should have read the reviews first. Lesson learned. Tl;dr 48HourPrint admitted they made a mistake on my cards (making them unusable) yet refused to refund me or send me new ones (without me paying full price to get them). Customer service is horrendous. DO NOT SHOP HERE!!