48HourPrint.comReviews of 48hourprint.com

Excellent quality and fast delivery! Very responsive staff

I am unhappy with the order. quality of cards is very poor., paper stock is poor and ink coverage is light. Order Number #11154986. I wanted to contact you direct but you do not have a way to do that through the order itself. You have so many emails coming to me, and all the PR emails, yet, no place for me to contact you about the order after I received it. Sorry to have to have made this review public. But you did not give me a chance to do it in private. I would like a full refund, the order was absolutely not as promised. You need to spend more time on the actual order and less time on marketing, and telling me how fantastic you are.

It was great. Thank you!

I would love to give you 0 stars if I could. I ordered my wedding invitations here and it’s been the biggest regret I’ve had while planning my wedding. Absolute dog s*** customer service. I wasted $200 on invites I can’t even use because the color is WAY off. The picture I wanted to use was the same picture I approved in the proof but was not the same as the one I received. The picture I received is incredibly grainy and SO dark, you can hardly see anything in it. Don’t listen to the proofs cause it probably won’t turn out the same way. I don’t know if their quality is just that awful or what but I got the same exact picture printed from Vistaprint and Walmart both with no issues. Won’t do a reprint or refund. Save your money and go literally any place else because I guarantee you, Walmart and your local print shop is 1000X better quality than this s*** website.

I was looking to do my first every door direct mailing, with something where the delivery was time sensitive, and was surprised to find that virtually all vendors, both local and online, either needed multiple weeks to turn around an order -- with up to a week or more of uncertainty in the timing -- or had extremely high pricing for turnaround in days. Then I found 48hourprint.com. They offered better pricing than most others, for a much faster turnaround: 2 day printing + 3 day shipping. They reviewed my order to make sure I had correctly designed it for EDDM compliance. And they actually ended up printing it in 1 business day, and delivering it 1 (non-business) day after that, arriving much sooner than promised. If only the post office were as reliable. 😫

Great customer service and quality product for the price!

Worst Customer service ever!! I wish I would've read the reviews first! I placed an order with them and wanted a Z-fold for my brochures but since this is my first time I selected the option to get feedback before approving my proof. Their feedback was to go with a tri-fold after working with someone named Joanna I had EXTENSIVELY REQUESTED that my order be made with a z-fold instead of their recommendation and she responded and was aware of my request. PLEASE CHECK YOUR PROOFS EVEN WHEN TALKING TO SOMEONE THROUGH EMAIL. When the product came in it was nothing folded like how I requested and when I asked for a replacement they (Eric) said we'll give you a 20% discount but thats the best they could do. HORRIBLE CUSTOMER SERVICE PLEASE FIND SOMEONE ELSE AND JUST KNOW THEIR SISTER COMPANY IS UPRINTING SO DON'T GET HIGH EXPECTATIONS FOR ANYTHING THEY DO!!!

If I could give you a 0, I would. I ordered $600 worth of MATTE note cards, and I had even started another order before my shipment arrived, but when I got my order, all of the cards were gloss. I sent photos, and they then asked me for more photos, so I sent them more, and they then responded, telling me that all proof needs to be in the same photo - which I did. We went back and forth multiple times until they finally asked me to send the shipment back, instead of just sending me the correct order, for a mistake that THEY made. Needless to say, you can't write on these notecards without having smudged ink. I told them that their solution felt like a lot of work for me when they made this mistake, so they closed my ticket and canceled my order that was on hold. I WOULDN'T RECOMMEND THIS ORGANIZATION TO MY WORST ENEMY, and I will be sharing that with all of my friends/associates.