Brian J.
Worst service ever. Do not do business with this company
After searching the internet looking for a camera, i found it at 42nd street photo. They had a very good offer on the camera i was searching for. I put in an order on there website. Got a confirmation that it was ok. I did have some trouble with the payment regarding some maximum limit on a creditcard. Did reciew an mail from them hove to solve it. So far so good. Then a phone call came from a guy i think was called Jack. He told me that the camera i had ordered couldn't work in my country in europe. Something with the GPS signal. I said that i couldn't understand that because it said in the description that it was supported by 3 different satellite systems. one in the US. One in Russia. And one in Asia. But he said that i had to get the Worldwide edition of the camera instead. He also said that there was something with the way it recorded video. I don't now so much about cameras, and i thougt that if they called from the store and said so. Well then it must be true. After i did check with Canon. There is no such thing as a worldwide camera. So all That i had been told was one big Lie... He also sold me a Memory card that i did say Yes to. But at that time i was only thinking about the camera lie. It is a way overpriced memorycard. After all this i went home to find out that he had change the price on the camera on my bill. Now the bill was changed to the same camera but now with a "worldwide" at the end instead. Now the good deal was gone i wanted to cancel the ordre. So I called the costumer service to do that. Her i Got a hold on Greg. He told me i couldn't cancel my ordre since it was already shipped. Fair enough it was With UPS. But i had the camera ordered so that my wife that was in New York could pick it up at the store in New York. He told me that they have a Truck going every 30 min from there warehouse to the store. So the camera was at the store now. And she was the only one who could pick it up. We are talking maximum 2,5 hours from Jack called until i wanted to cancel the ordre. But her came a second sales trick. Greg could throw in an extra memory card for free. My wife has since picked up the camera from the store. It was not rapped in anything that indicated that it had been ship from anywhere. So i think that there is no "warehouse". The camera has been at the store all the time. I'm never going to recommend this store to anybody. DO NOT EVER DO ANY BUISNESS WITH THIS COMPANY. THEY ARE TRYING TO TELL YOU LIES. TO UPSELL WHEN THEY CALL YOU TO CONFIRM THE ORDRE. AND WHEN THERE IS A PROBLEM, THEY ARE NOT VERY GOOD TO HELP YOU OUT. Brian